Administrative support clerk
The Ontario Public Service, Department Ministry of Children, Community and Social Services based in Kirkland Lake, ON is inviting applications from suitable candidates for the position of Administrative support clerk. The Ontario Public Service is dedicated to fostering the well-being and support of communities in Ontario, Canada. Specializing in children’s services and community development, it implements social programs and services. With a focus on community engagement and social inclusion, they contribute to enhancing the quality of life for residents across the province. The candidates selected for the vacancy will be required to start the work as soon as possible.
Job Description:
Employer Name: The Ontario Public Service
Department: Ministry of Children, Community and Social Services
Division: Ontario Disability Support Program
Position: Administrative support clerk
No of Vacancies: 1
Salary: $25.02 to $29.09 Hourly
Compensation Group: Ontario Public Service Employees Union
Category: Administrative and Support Services
Employment Type: Temporary assignment/contract up to 12 months with possibility of extension
Location: Kirkland Lake, ON, Canada
Address: 1 Bilingual English/French Temporary, duration up to 12 months, 145 Government Rd W, Kirkland Lake, North Region, Criminal Record Check
Schedule: 3.7
Job ID: 208154
Job Code: 08OAD – Office Administration 08
Requirements:
Languages: Candidates must have knowledge of the English and French Language
Education: Candidates should have standard educational qualifications such as a Secondary (high) school graduation certificate or equivalent experience
Experience: Candidates should have considerable experience in the relevant field
Physical Requirements:
- The candidates should be able to use software such as Word, Excel, and PowerPoint, as well as electronic mail, to produce reports, forms, letters, and payments
- The candidates should be able to provide effective customer service in person, by telephone, and through electronic communication to a client population living with a disability, who may be experiencing multiple realities (i.e., poverty, mental health, developmental disability, cognitive delays, visual and hearing delays/impairments, brain injuries, experiences of trauma and violence, addictions, language barriers, historical or current incarceration, criminal activity, physical disabilities and mobility impairments, discrimination, and grief/loss)
- The candidates should be able to organize and coordinate workflow, assess priorities, and meet deadlines
- They should have demonstrated experience working independently and in a team environment, providing input on operational changes, and sharing information with co-workers to prioritize tasks to ensure deadlines are met
Other Requirements:
- The candidates should demonstrate knowledge of administrative office procedures, practices, and routine office equipment to provide support in a fully automated environment, using online databases to input/access client information
- They should demonstrate knowledge of financial processes and analytical skills to calculate benefit entitlements, process payments, and reimbursements
- The candidates should be aware of and sensitive to issues facing people with disabilities and those living with fixed or low income
- The candidates should have verbal and written communication skills to respond in a clear and concise manner to in-person and electronic program inquiries from the public who may require alternative communication approaches
- They should demonstrate interpersonal and listening skills to interact with the public, elicit information and support team members
- They should be able to understand and apply the regulations, policies, and guidelines governing the ODSP to respond to inquiries in a timely and accurate manner
Responsibilities:
- The candidates should be able to provide clerical and administrative support services to the team, including greeting visitors, answering incoming calls, and responding to electronic inquiries
- The candidates should be able to sort and distribute incoming mail, establish and maintain electronic and hard copy filing systems, and validate, assess, and determine the release of social assistance payments
- The candidates should be able to make bank deposits, accepting/tracking cheques/money orders for repayments/reimbursements, coordinating and maintaining team schedules and calendars, and utilizing databases to gather/enter client information and data for reports and assignments
How to apply:
If the position is fit for you and the basic requirements are fulfilled then you can now apply directly to the employer (along with your resume) through the below-mentioned details.
We thank all the applicants for showing their interest and trust in us, however, only the most eligible candidates will be selected and conducted for further procedure directly from employers, in between no charges/fees or original documents will be asked from any applicant. All the best!