Cst New Recruit 2024
Ottawa Police based in Ottawa, ON is inviting applications from suitable candidates for the position of Police Reporting Unit Agent. The Ottawa Police Service (OPS) serves as the primary law enforcement agency tasked with ensuring public safety and upholding peace within the city. Comprising a dedicated team of officers and support staff, the OPS works diligently to protect and serve the community. With a commitment to building trust and fostering positive relationships, the Ottawa Police Service prioritizes upholding the rule of law and safeguarding the well-being of all individuals residing in the nation’s capital. The candidates selected for the vacancy will be required to start the work as soon as possible.
Job Description:
Employer Name: Ottawa Police
Position: Cst New Recruit 2024
No of Vacancies: 1
Salary: Salary is not mentioned, $15.00-$20.00 hourly estimated salary
Employment Type: Full-time Permanent
Location: Ottawa, ON, CA
Shift: days, afternoons ,evenings and/or nights
Requirements:
Languages: Candidates must have knowledge of the English and French Language
Education: Candidates should have a Secondary (high) school graduation certificate or Intermediate or a Bachelor’s or Master’s degree or equivalent experience
Experience: Candidates should have considerable experience in the relevant field
Other Requirements:
- The candidates should be Canadian Citizens or Permanent Residents
- The candidates should be at least 18 years of age
- The candidates should have successfully completed a High School Diploma or equivalent
- The candidates should possess a valid full G Ontario Driver’s License or Provincial Equivalent
- The candidates should be of good moral character
- The candidates should have a valid PREP certification (physical readiness evaluation for police) required at application
- The candidates should adhere to the minimum standard of hearing and vision requirements
- The candidates should be able to pass a security clearance as well as a background investigation, credit, and reference check
- The candidates should complete Standard First Aid and CPR-C prior to hire
Responsibilities:
- The candidates should be able to provide professional and effective quality service to both members of the public and police personnel under the direction of the Supervisor
- The candidates should be able to answer and/or redirect inquiries and take reports to support the various sections within OPS, ensuring compliance with Ottawa Police Service Policy and Procedures
- The candidates should be able to assess incoming telephone calls, Voice Recording Queue, TTY, and online reports to confirm they are non-emergency in nature and determine the intent/need of the caller in a logical, efficient, and calm manner
- The candidates should be able to work in partnership with various sections within OPS to ensure appropriate responses to inquiries and requests for service
- The candidates should be able to mitigate risk and exercise sound judgment to maintain a high standard of service, preserving public confidence
- The candidates should be able to assess and transfer life or death emergencies to the Communication Centre, except in the event of a suicidal caller where immediate assistance is required and risks managed immediately
- The candidates should be able to generate accurate police reports using the Records Management System (RMS) or other designated OPS software by gathering information over the phone or using information generated from reports submitted online from members of the public in accordance with OPS Policies and Procedures
- The candidates should be able to respond to all messages in the PRU voicemail queue and Online Reporting System as per OPS Call Response Protocol
- The candidates should be able to answer/redirect public inquiries and redirect non-police matters to appropriate agencies, including but not limited to the City of Ottawa, Ontario Landlord and Tenant Board, credit bureaus, and civil matters
- The candidates should be able to perform CPIC (Canadian Police Information Centre) queries ensuring the queries correlate with information required for the PRU Agents Report
- The candidates should be able to provide appropriate information to the public regarding their reports while adhering to the Freedom of Information Acts and in accordance with OPS policies and testify in court as required
- The candidates should be able to train and/or assist in the training of new PRU personnel
- The candidates should be able to perform other duties as required or assigned
How to apply:
If the position is fit for you and the basic requirements are fulfilled then you can now apply directly to the employer (along with your resume) through the below-mentioned details.
We thank all the applicants for showing their interest and trust in us, however, only the most eligible candidates will be selected and conducted for further procedure directly from employers, in between no charges/fees or original documents will be asked from any applicant. All the best!