Customer experience associate
Scotiabank’s Edgemont Village Branch based in North Vancouver, BC is inviting applications from suitable candidates for the position of Customer experience associate. Scotiabank’s Edgemont Village Branch provides a range of financial services, including savings and checking accounts, mortgages, and investment advice. It combines personalized service with modern banking technology. The branch supports both personal and business clients, offering tailored financial solutions. It plays a key role in local economic development. The candidates selected for the vacancy will be required to start the work as soon as possible.
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Job Description:
Employer Name: Scotiabank
Branch: Edgemont Village Branch
Position: Customer experience associate – Edgemont village branch (11.25 Hours/Week)
No of Vacancies: 3
Salary: Salary is not mentioned, $20.00 – $30.00 hourly estimated salary
Employment Type: Full time
Location: North Vancouver, BC, CA
Shift: 11.25 Hours/Week
Requisition ID: 201334
Requirements:
Languages: Candidates must have knowledge of the English Language
Education: Candidates need standard educational qualifications such as a Secondary (high) school graduation certificate or equivalent experience
Experience: Candidates should have considerable experience in the relevant field
Physical Requirements:
- The candidates should be willing to assist in a professional, friendly, and efficient manner
- The candidates should be available to work a flexible schedule and be comfortable in simple sales situations
Other Requirements:
- The candidates should have proven customer service skills through work or community involvement
- The candidates should have strong technical skills and the ability to promote digital and self-service banking options to customers
Responsibilities:
- The candidates should be able to take a proactive approach to discovering customers’ needs and listening to understand what they are asking for, ensuring that their requirements are accurately identified and addressed
- The candidates should be able to process day-to-day transactions efficiently and accurately, maintaining smooth operational flow within the branch
- The candidates should be able to nurture rich, long-standing relationships with customers, fostering trust and loyalty through exceptional service
- The candidates should be able to contribute to the branch’s targets by identifying and fulfilling simple sales opportunities, helping to achieve overall branch performance goals
- The candidates should be able to be a technology expert, sharing knowledge about mobile banking applications, and assisting clients in managing their banking needs effectively
How to apply:
If the position is fit for you and the basic requirements are fulfilled then you can now apply directly to the employer (along with your resume) through the below-mentioned details.