Customer service agent
Blue Ocean Contact Centers Inc. based in Halifax, NS and Bathurst, NB is inviting applications from suitable candidates for the position of Customer service agent. Blue Ocean Contact Centers Inc. provides affordable, nearshore, high-touch customized contact center solutions for brands who care deeply about the quality of their customer experience. We are focused on employee engagement. Our intention is to be an actively anti-racist organization and our goal is to provide a work environment that creates a sense of belonging for all people. The candidates who will get selected for the vacancy will be required to start the work as soon as possible.
Job Description:
Employer Name: Blue Ocean Contact Centers Inc.
Position: Customer service agent
No of Vacancies: 8
Salary: $16.00 hourly for 75 hours bi-weekly
Employment Type: Full time, Permanent employment, Remote work
Location: Halifax, NS and Bathurst, NB
Shifts: Day, Evening, Night, Weekend, Early Morning and Morning
Work setting: Urban area and private sector
Security and safety: Criminal record should checked
Requirements:
Languages: Candidates must have knowledge of the English Language
Education: Candidates need standard educational qualifications such as a Secondary (high) school graduation certificate
Experience: Candidates don’t need experience although having experience is an asset
Physical Requirements:
- The candidate should be able to work under pressure, in fast-paced environment, maintain tight deadlines, perform repetitive tasks and also pay attention to detail
Other Requirements:
- The candidate should be able to work with being focused on the client, in a flexible environment and also in an organized way
- The candidate should be punctual, reliable and also a team player
- The candidate should have efficient interpersonal skills and also an excellent oral and written communication
Responsibilities:
- The candidate should be able to access and process information and also answer inquiries and provide information to customers
- The candidate should be able to address customers’ complaints or concerns and also receive and log complaints
- The candidate should be able to explain the type and cost of services offered and also maintain records and statistics
Benefits:
- The employees get dental plan, health care plan and vision care benefits
- The employees get life insurance and Registered Retirement Savings Plan (RRSP)
- The employees get free parking availability, wellness program and parking availability
How to apply:
If the position is fit for you and the basic requirements are fulfilled then you can now apply directly to the employer by sending an email (along with your resume) through below mentioned details.
Online:
Apply
We thank all the applicants for showing their interest and trust in us, however, only the most eligible candidates will be selected and conducted for further procedure directly from employers, in between no charges/fees or original documents will be asked from any applicant. All the best!