Customer service agent

AYN IMMIGRATION SERVICES LTD based in Prince George, BC is inviting applications from suitable candidates for the position of Customer service agent. AYN IMMIGRATION SERVICES LTD specializes in providing comprehensive immigration consulting services. With expertise in Canadian immigration laws and procedures, the company offers a range of services including visa applications, permanent residency applications, citizenship applications, and immigration appeals. The candidates selected for the vacancy will be required to start the work as soon as possible. The position of Customer service agent is approved by LMIA (Labour Market Impact Assessment)

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Job Description:

Employer Name: AYN IMMIGRATION SERVICES LTD
Position: Customer service agent
No of Vacancies: 1
Salary: $20.00 to $24.00 hourly (To be negotiated) for 40 hours per week
Employment Type: Permanent employment Full time – Remote work available
Location: Prince George, BC
Shifts: Day
Transportation information: Willing to travel
Work setting: Tourism

Requirements:

Languages: Candidates must have knowledge of the English Language
Education: Candidates need standard educational qualifications such as a Secondary (high) school graduation certificate
Experience: Candidates should have experience of 1 to less than 2 years
Computer and technology knowledge: Database software, Internet, MS Excel, MS Outlook, MS Windows, and MS Word
Security and safety: Bondable

Physical Requirements:

The candidates should demonstrate attention to detail and be comfortable working in a fast-paced environment
The candidates should be able to work under pressure and have experience in performing repetitive tasks

Other Requirements:

The candidates should demonstrate punctuality and exhibit client focus
The candidates should possess efficient interpersonal skills and have excellent oral communication
The candidates should demonstrate excellent written communication and flexibility
The candidates should be organized and exhibit reliability
The candidates should be a team player

Candidate Status:

Canadian citizens and permanent or temporary foreign workers of Canada are eligible for this position
International Candidates who don’t have a valid Canadian work permit also can apply

Responsibilities:

The candidates should be able to address customers’ complaints or concerns, answer inquiries, and provide information to customers
The candidates should be able to arrange for billing for services, refunds, and credits, and explain the type and cost of services offered
The candidates should be able to issue receipts and other forms, maintain records and statistics, and obtain and examine all relevant information to assess client feedback, inquiries, and complaints
The candidates should be able to order office supplies, maintain inventory, perform general office duties, receive and log complaints, and receive payments

Benefits:

The candidates will get paid time off (volunteering or personal days)

How to apply:

If the position is fit for you and the basic requirements are fulfilled then you can now apply directly to the employer (along with your Resume) through the below-mentioned details

By email
[email protected]