Manager – Delivery Excellence

Royal Bank of Canada (RBC), Department of Strategy and Transformation based in TORONTO, ON is inviting applications from suitable candidates for the position of Manager. The Royal Bank of Canada (RBC) Department of Strategy and Transformation is a driving force behind RBC’s evolution and growth in the dynamic financial services industry. The department spearheads initiatives to adapt to changing market conditions and capitalize on new opportunities. The department plays a crucial role in shaping RBC’s future success and delivering value to its clients and shareholders. The candidates selected for the vacancy will be required to start the work as soon as possible.

Job Description:

Employer Name: Royal Bank of Canada (RBC)
Department: Strategy and Transformation
Organization: Internal Audit
Position: Manager – Delivery Excellence
No of Vacancies: 1
Salary: Salary is not mentioned, $35.00-$40.00 hourly estimated salary
Pay Type: Salaried
Employment Type: Full time Regular
Location: TORONTO, ON, CA
Job Location: 20 KING ST W:TORONTO
Work hours/week: 37.5
Schedule: Full time
Requisition ID/Job ID: R-0000078689

Requirements:

Languages: Candidates must have knowledge of the English Language
Education: Candidates need standard educational qualifications such as a Secondary (high) school graduation certificate or Intermediate or a Bachelor’s or Master’s degree or equivalent experience
Experience: Candidates should have experience in Digital Transformation Lifecycles

Other Requirements:

• The candidates should be great understanding of the audit lifecycle, audit processes, and risk and controls
• The candidates should be proficiency with Microsoft Suite (Excel, PowerPoint, and SharePoint); Proficiency with Tableau and databases software knowledge are considered an asset
• The candidates should be experience in facilitating and delivering strategic transformation
• The candidates should be CPA/CA designation holder and/or MBA
• The candidates should be excellent leadership, communication, analytical, and project management skills
• The candidates should be excellent public speaking and presentation skills
• The candidates should be excellent external research skills to identify latest industry best practices and technologies
• The candidates should be proficient in analytical thinking, capable of effectively analyzing complex situations and data to make informed decisions
• The candidates should be adept in change management, possessing the skills to lead and facilitate organizational changes smoothly
• The candidates should excel in communication, able to convey ideas clearly and effectively to diverse audiences
• The candidates should have experience in consulting, providing expert advice and guidance to clients on various issues
• The candidates should demonstrate critical thinking skills, enabling them to evaluate situations objectively and propose innovative solutions
• The candidates should exhibit strong decision-making abilities, capable of making timely and well-informed decisions
• The candidates should strive for delivery excellence, consistently meeting or exceeding project goals and expectations
• The candidates should have expertise in internal auditing, ensuring compliance with established policies and procedures
• The candidates should possess knowledge of internal controls, implementing measures to mitigate risks and ensure operational efficiency
• The candidates should be skilled in long-term planning, capable of developing and executing strategies to achieve organizational objectives
• The candidates should be experienced in organizational change management, guiding teams through transitions effectively
• The candidates should have a proven track record in project management, successfully leading projects from initiation to completion
• The candidates should be results-oriented, focused on achieving tangible outcomes and driving success
• The candidates should have a strong understanding of risk management principles, capable of identifying and addressing potential risks
• The candidates should be proficient in developing risk management strategies to mitigate threats and capitalize on opportunities
• The candidates should be solution-oriented, able to identify and implement effective solutions to complex problems
• The candidates should have experience in solutions development, designing and delivering innovative products or services
• The candidates should be knowledgeable in transformation strategy, driving organizational change and evolution effectively

Responsibilities:

• The candidates should be able to work with internal audit teams and operational groups to tackle process challenges and capture productivity opportunities by leading the design and execution of improved audit service delivery across groups (including Internal Audit, Client Complaints Office, SOX COE, Shared Services Centre) and regions globally (including Canada, U.S., APAC, Caribbean, and Europe)
• The candidates should be able to assess current digital and human process inefficiencies and develop user-centric/data-centric solutions from creation through to deployment, integration, and training
• The candidates should be able to conduct user interviews, develop business cases and assess costs and effort, create project roadmaps, keep relevant stakeholders accountable, and obtain executive buy-in as main project responsibilities
• The candidates should be able to support change management activities including testing, training, socialization, and implementation of re-designed processes and new technology
• The candidates should be able to work alongside all levels of stakeholders (including senior management teams, audit teams, data analysts, data engineers, etc.) to facilitate and adopt digital transformation
• The candidates should be able to monitor the latest business and technology trends within, and outside of, the Banking and Finance industry to increase understanding of complex business problems and solutions and leverage diverse perspectives
• The candidates should be able to garner an understanding of the current and future regulatory, competitive, and technological landscape, where there are potential impacts to the CAE Group

Benefits:

• The candidates will receive comprehensive compensation including a performance bonus
• The candidates will have access to pro-rated vacation
• The candidates will receive flexible healthcare benefits
• The candidates will gain significant exposure to stakeholders across multiple businesses
• The candidates will have access to various programs, resources, and technology

How to apply:

If the position is fit for you and the basic requirements are fulfilled then you can now apply directly to the employer (along with your resume) through the below-mentioned details.

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We thank all the applicants for showing their interest and trust in us, however, only the most eligible candidates will be selected and conducted for further procedure directly from employers, in between no charges/fees or original documents will be asked from any applicant. All the best!

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