Client service representative
Canadian Imperial Bank of Commerce (CIBC) based in Richmond, BC is inviting applications from suitable candidates for the position of Client service representative. Canadian Imperial Bank of Commerce (CIBC) a top financial institution, serves over 11 million clients worldwide. It offers personal and business banking, wealth management, and capital markets services. The bank focuses on digital innovation and technology to enhance client experience. The candidates selected for the vacancy will be required to start the work as soon as possible.
Job Description:
Employer Name: Canadian Imperial Bank of Commerce (CIBC)
Position: Client service representative
No of Vacancies: 3
Salary: Salary is not mentioned, $18.00 – $22.00 hourly estimated salary
Employment Type: Part time
Location: Richmond, BC, CA
Shift: 15 Hours/Week
Requisition ID: 2512311
Requirements:
Languages: Candidates must have knowledge of the English Language
Education: Candidates need standard educational qualifications such as a Secondary (high) school graduation certificate or equivalent experience
Experience: Candidates should have considerable experience in the relevant field
Physical Requirements:
- The candidate should value trust, teamwork, and accountability, bringing their real self to work and living these values every day
Other Requirements:
- The candidate should put clients first by engaging with purpose to find the right solutions and going the extra mile because it’s the right thing to do
- The candidate should be goal-oriented, motivated by accomplishing their goals, and delivering their best to make a meaningful difference
- The candidate should be passionate about people, finding meaning in relationships, building a diverse network of partners, and connecting with others through respect and authenticity
- The candidate should have a strong love for learning, with a passion for growing their knowledge and a strong sense of curiosity
- The candidate should engage with both heart and mind, caring about people, respecting different perspectives, and listening to and learning from the experiences of others
Responsibilities:
- The candidate should be able to engage with clients, helping them manage their accounts and products, while creating meaningful and positive client experiences
- The candidate should be able to connect clients with the appropriate CIBC team members to ensure they receive the support they need to reach their goals
- The candidate should be able to actively listen to clients, ask relevant questions, and demonstrate empathy by putting themselves in the client’s shoes
- The candidate should be able to take ownership and accountability for client issues, while recognizing when to involve other team members to create the best solution
- The candidate should be able to act as a technology expert by introducing clients to mobile banking applications and empowering them to manage their banking needs effectively
Benefits:
- The candidates will get defined benefit pension plan, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social and points-based recognition program
How to apply:
If the position is fit for you and the basic requirements are fulfilled then you can now apply directly to the employer (along with your resume) through the below-mentioned details.
We thank all the applicants for showing their interest and trust in us, however, only the most eligible candidates will be selected and conducted for further procedure directly from employers, in between no charges/fees or original documents will be asked from any applicant. All the best!