Personal banking associate- Complexe St-Amable
TD Canada Trust, department of Personal and Commercial Banking based in Québec, QC is inviting applications from suitable candidates for the position of Personal banking associate. TD Canada Trust, department of Personal and Commercial Banking is a leading bank specializing in personal and commercial banking. It offers a wide range of services including chequing and savings accounts, mortgages, credit cards, and business financing. It operates through extensive branch networks and digital platforms. The candidates selected for the vacancy will be required to start the work as soon as possible.
Job Description:
Employer Name: TD Canada Trust
Department: Personal and Commercial Banking
Position: Personal banking associate- Complexe St-Amable
No of Vacancies: 3
Salary: $23.37 – $31.20 hourly
Employment Type: Part time
Location: Québec, CA
Shift: 18.75 Hours/Week
Requisition ID: R_1412882
Requirements:
Languages: Candidates must have knowledge of the English Language
Education: Candidates should have completion of a high school diploma
Experience: Candidates should have 1+ years of experience in the relevant field
Physical Requirements:
- The candidate should be a self-starter who works independently in a dynamic work environment, demonstrating strong administration, organizational, planning, and time management skills
- The candidate should be a dynamic, diligent, and effective influencer with a can-do attitude to exercise initiative and handle multiple tasks and changing priorities
Other Requirements:
- The candidate should obtain the Investment Funds in Canada (IFC) or an equivalent certification within 6 months of appointment
- The candidate should have a post-secondary or undergraduate degree in a related field, be proficient in using MS Office (Word, Excel, and Outlook), branch software, and the internet
- The candidate should have knowledge of banking solutions and processes to advise customers
- The candidate should be a strong communicator with established customer experience skills who can effectively connect, both verbally and in writing, with customers and related teams in a courteous and effective manner
Responsibilities:
- The candidates should be able to engage customers in day-to-day advice needs, service transactions, digital education, and customer problem resolution related to banking solutions
- The candidates should be able to understand customer needs and guide them to the appropriate contact person for solutions, while exercising good judgment in handling confidential matters
- The candidates should be able to build customer confidence in emerging digital banking trends by educating them on mobile, ATM, and online banking services
- The candidates should be able to support frontline staff with scheduled cash and non-cash transactions, resolve critical issues, and report non-standard matters to management
- The candidates should be able to recommend improvements to work practices, branch operations, and processes to enhance customer experience and achieve operational excellence
- The candidates should be able to participate in the timely and accurate completion of business processes and procedures
- The candidates should be able to ensure prepared documentation is accurate, reflects business intentions, and aligns with relevant regulations and TD’s Code of Conduct and Ethics
- The candidates should be able to help build a positive and equitable work environment by promoting team effectiveness, participating in personal performance development, and sharing industry knowledge to achieve common objectives
How to apply:
If the position is fit for you and the basic requirements are fulfilled then you can now apply directly to the employer (along with your resume) through the below-mentioned details.
We thank all the applicants for showing their interest and trust in us, however, only the most eligible candidates will be selected and conducted for further procedure directly from employers, in between no charges/fees or original documents will be asked from any applicant. All the best!