Manager, digital workplace transformation
Carleton University, department of Enterprise based in Ottawa, ON is inviting applications from suitable candidates for the position of Manager. Carleton University, department of Enterprise promotes innovation and entrepreneurship through education and research. It provides programs and support for business development, technology commercialization, and startups. The candidates selected for the vacancy will be required to start the work as soon as possible.
Job Description:
Employer Name: Carleton University
Department: Enterprise
Position: Manager, digital workplace transformation
No of Vacancies: 1
Salary: $98298.00 – $127787.00 yearly
Employment Type: Full Time
Job Category: Information Technology
Location: Ottawa, ON, CA
Shift: 35 Hours/Week
Job ID: J0924-0111
Requirements:
Languages: Candidates must have knowledge of the English Language
Education: Candidates should hold a bachelor’s degree in computer science, information systems and business administration
Experience: Candidates should have 5+ years managing IT systems, processes, and vendors
Physical Requirements:
- The candidate should demonstrate expertise in Microsoft 365 tools, process automation (RPA), and Power BI, with the ability to leverage these tools to enhance Digital Employee Experience (DEX)
- The candidate should be aware of methods to measure DEX and be familiar with IT frameworks such as ITIL, including knowledge, incident, change, service request, and major-incident management
- The candidate should have proven ability to communicate effectively with senior management, peers, staff, and external stakeholders
Other Requirements:
- The candidate should have knowledge of contemporary best practices in information management, technology programs, and service delivery models possess knowledge of IT applications, infrastructure, security, and their integration
- The candidate should have knowledge of project management principles and practices, be capable of applying this knowledge to develop and lead a major functional area within the university
- The candidate should possess strong analytical and problem-solving skills, focusing on data-driven decision-making and continuous improvement, show passion for innovation, collaboration, and customer satisfaction
- The candidate should have a minimum of 7 years in IT service delivery, including at least 3 years leading digital workplace teams or projects, 5+ years of direct managerial experience in mentoring and developing IT staff
- The candidate should have experience in strategic technology planning and policy development, experience managing a portfolio of digital workplace application
Responsibilities:
- The candidate should be able to shape and execute Carleton University’s digital workplace strategy effectively
- The candidate should be able to lead initiatives leveraging Microsoft 365 tools, process automation (RPA), and Power BI capabilities
- The candidate should be able to deliver applications and services that enhance the Digital Employee Experience (DEX)
- The candidate should be able to oversee digital workplace operations, governance, and enablement functions, ensure alignment of digital workplace activities with business outcomes
- The candidate should be able to maintain compliance with legal and regulatory requirements, foster a culture of digital dexterity across the university
How to apply:
If the position is fit for you and the basic requirements are fulfilled then you can now apply directly to the employer (along with your resume) through the below-mentioned details.
We thank all the applicants for showing their interest and trust in us, however, only the most eligible candidates will be selected and conducted for further procedure directly from employers, in between no charges/fees or original documents will be asked from any applicant. All the best!