Administrative support III
Alberta Health Services’ Registration, Switchboard, and Patient Information Program based in Calgary, AB is inviting applications from suitable candidates for the position of Administrative support III. Alberta Health Services’ Registration, Switchboard, and Patient Information Program manages patient registration and communication services within the healthcare system. It provides support for patient data management, registration, and switchboard operations. The program ensures smooth patient interactions and timely access to medical services. The candidates selected for the vacancy will be required to start the work as soon as possible.
Also hiring: Office administrator
Job Description:
Employer Name: Alberta Health Services
Program: Registration, Switchboard, and Patient Information
Position: Administrative support III
No of Vacancies: 3
Salary: $23.53 – $28.60 hourly
Employment Type: Temporary
FTE: 0.64
Union: AUPE GSS
Classification: Administrative Support III
Unit: HIM
Job Category: Administrative and Clerical
Location: Two Hills, AB
Primary Location: Two Hills Health Centre
Hours per Shift: 11
Length of Shift in weeks: 4
Shifts per cycle: 9
Shift Pattern: Days, Evenings and Weekends
Job ID: ALB00464675
Requirements:
Languages: Candidates must have knowledge of the English Language
Education:Â Candidates should have completed Grade 12
Experience: Candidates should have experience in a healthcare or medical office setting
Physical Requirements:
- The candidates should be able to function effectively in a highly dynamic environment, including working under pressure, adapting and responding to changing priorities, and meeting deadlines
- The candidates should have the ability to work independently with minimal supervision and work all shifts as operationally
- The candidates should have an accurate typing speed of 40 wpm, with testing done prior to the interview
Other Requirements:
- The candidates should have a Medical Terminology certificate, with testing done prior to the interview and strong computer skills
- The candidates should demonstrate proficiency in the English language, both written and oral and employ effective communication skills, promoting and adhering to excellent customer service in every interaction
- The candidates should have excellent communication skills due to a high degree of interaction with patients and a variety of disciplines at all levels of the organization
- The candidates should have post-secondary education applicable to the position, such as MOA/Unit Clerk or Admitting Clerk with no less than one year of experience
- The candidates should have experience practicing N-O-D: telling the patient their name, explaining their occupation, and what they will be assisting the patient with
Responsibilities:
- The candidates should be able to obtain and record accurate demographic and financial information on patients by interviewing patients, family members, and care providers
- The candidates should be able to consistently apply Positive Patient Identification during the registration or pre-registration process to ensure accurate record linkage, support safe delivery of patient care, and reduce identity theft
- The candidates should be able to verify patient eligibility as it relates to healthcare coverage and review Financial Agreement Forms with patients who do not have valid provincial healthcare coverage and ensure that forms are completed appropriately
- The candidates should be able to prepare identification labels, identification wristbands, and verify the patient’s name and date of birth when applying wristbands to the patient
- The candidates should be able to inform patients about options for accommodation and the process for requesting preferred accommodation
- The candidates should be able to consistently apply best practices as outlined in the Provincial Registration Standards and Practices Manual
- The candidates should be able to comply with the Health Information Act (HIA), Freedom of Information and Privacy (FOIP), and other privacy legislation, as well as APL/AHS’s Information Privacy and Information Security policies
- The candidates should be able to perform other related duties as assigned by the Supervisor and meet physical requirements, including the ability to push or pull patients in wheelchairs and assist with carrying patient belongings upwards of 25 lbs
How to apply:
If the position is fit for you and the basic requirements are fulfilled then you can now apply directly to the employer (along with your resume) through the below-mentioned details.
We thank all the applicants for showing their interest and trust in us, however, only the most eligible candidates will be selected and conducted for further procedure directly from employers, in between no charges/fees or original documents will be asked from any applicant. All the best!