Bus Operator
City of Ottawa, Department of Transit Services based in Ottawa, ON is inviting applications from suitable candidates for the position of Bus Operator. The City of Ottawa’s Department of Transit Services is responsible for operating and managing the city’s public transit system. The department oversees the operation of buses, light rail trains, and paratransit services. By promoting sustainable and accessible transportation choices, the Department of Transit Services plays a vital role in supporting Ottawa’s growth and development while reducing traffic congestion and environmental impact. The candidates selected for the vacancy will be required to start the work as soon as possible.
Job Description:
Employer Name: City of Ottawa
Department: Transit Services
Service: Transit Bus Oper & Maintenance Service
Position: Bus Operator
No of Vacancies: 1
Salary: $17.178 Hourly
Employment Type: Multiple Full-time Permanent
Job Category: Bus Operator
Location: Ottawa, ON, CA
Job Location: Transit Service, 1500 St.Laurent
Work Hours: 40.00 /hours per week (Shift Work)
Shift: weekends and statutory holidays
Affiliation: ATU 279
Requisition ID/Job ID: 12348
Requirements:
Languages: Candidates must have knowledge of the English Language
Education: Candidates should have completion of Grade 12
Experience: Candidates should have minimum of 5 years of driving experience with a clean driving record free of demerit points and including ideally a minimum 3 years of relevant customer service experience including direct contact with the public and dealing with a diverse population
Physical Requirements:
- The candidates should be able to sit for long periods of time in the driver’s seat while wearing a seat belt
- The candidates should be able to bend, twist their body, and manipulate controls independently or simultaneously at any given time, while wearing a seatbelt in the driver’s seat
- The candidates should be able to “reach overhead” with both arms to manipulate controls
- The candidates should be able to constantly twist their neck and rotate it to different ranges to check mirrors, bus passes, etc.
- The candidates should be able to perform the required MTO pre-trip inspection, which involves walking, bending, squatting, climbing, reaching, and twisting their body in many different positions
- The candidates should be able to perform medium-duty lifting while assisting customers with special needs
- The candidates should be able to constantly grip, pull, and push to manipulate controls (steering controls, control valves, etc.)
- The candidates should be able to bend, stoop, crouch, and twist in order to keep the stairway clear of ice and snow build-up
- The candidates should be able to manipulate dual foot controls independently or simultaneously at any given time
Other Requirements:
- The candidates should be experienced in public Urban transit
- The candidates should have completion of Defensive Driving course or related is an asset
- The candidates should be familiar with City of Ottawa landmarks and locations
- The candidates should have knowledge of transit fares and pass structure
- The candidates should have knowledge of the Highway Traffic Act
- The candidates should have knowledge of/experience using portable communications technologies, such as 2-way radio
- The candidates should be able to adapt/react to changes in operating conditions/environment
- The candidates should be able to operate in a highly diverse cultural community
- The candidates should be attentive to detail and able to adhere to specific detailed procedures
- The candidates should be persuasive and tactful with excellent interpersonal and oral communication skills
- The candidates should possess good written communication skills and a basic understanding of and ability to use computers
- The candidates should be able to multi-task, solve problems and make decisions, and remain calm in stressful situations
- The candidates should be able to exercise sound judgement and work with minimum direct supervision and in a team environment
- The candidates should have the ability to use a radio and microphone and to communicate effectively, and the ability to call out stops as per the CTA directive
- The candidates should have the ability to read and understand trip dockets, and the ability to operate a bus in high-density traffic in the downtown core
- The candidates should have the ability to react and deal with emergency situations as they arise, and the ability to talk to and assist passengers while safely operating a bus
- The candidates should be able to project a positive and professional image at all times, through personal appearance and conduct
- The candidates should be able to act independently and communicate clearly in writing, in person, and by using corporate communications technologies, such as 2-way radio, etc.
- The candidates should be able to deliver excellent customer service at all times and to deal with all situations in a professional manner by remaining calm and self-controlled when dealing with difficult situations, and co-operating with Transit Supervisors and other City of Ottawa personnel to meet customers’ transit needs
- The candidates should be available and able to work overtime, and work a variety of scheduled shifts including split shifts, weekends, evenings, and holidays, as per the collective agreement
Responsibilities:
- The candidates should be able to provide safe, reliable, and courteous transit services and excellence in customer service delivery to 100 million transit customers per year, by means of conventional bus, para transit, and rail operations
- The candidates should be able to provide safe, reliable, efficient, effective, on-time, courteous, and cost-effective rapid transit service to a growing and diverse City of Ottawa as part of the Transit Bus and Para Transit Operations team
- The candidates should be able to operate City of Ottawa buses in accordance with the Highway Traffic Act and corporate policy
- The candidates should be able to promote a customer service mindset when interacting with the general public and provide a safe, comfortable, efficient, and reliable transportation service
How to apply:
If the position is fit for you and the basic requirements are fulfilled then you can now apply directly to the employer (along with your resume) through the below-mentioned details.
We thank all the applicants for showing their interest and trust in us, however, only the most eligible candidates will be selected and conducted for further procedure directly from employers, in between no charges/fees or original documents will be asked from any applicant. All the best!