Customer satisfaction representative
Novapex Technologies Inc based in Richelieu, QC is inviting applications from suitable candidates for the position of Customer satisfaction representative. Novapex Technologies Inc is a leading technology company. With a focus on innovation and cutting-edge solutions, Novapex Technologies Inc specializes in providing advanced technological services and products to clients across various industries. Our expertise includes software development, IT consulting, cloud solutions, and cybersecurity services. Our dedication to excellence and customer satisfaction has earned us a strong reputation in the technology industry. The candidates who will get selected for the vacancy will be required to start the work as soon as possible.
Job Description:
Employer Name: Novapex Technologies Inc
Position: Customer satisfaction representative
No of Vacancies: 1
Salary: $65,000 to $80,000 annually (to be negotiated) for 40 to 50 hours per week
Employment Type: Permanent employment Full time
Location: 745 Grand Bernier Nord,Saint-Jean-sur-Richelieu, QC J3B 8H7
Shifts: Day, Flexible Hours
Work setting: Urban area, Business sector, Private sector, Retail/wholesale establishment/distribution centre, Telecommunications company, University or college
Requirements:
Languages: Candidates must have knowledge of the Bilingual Language
Education: Candidates need standard educational qualifications such as College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years or equivalent experience
Experience: Candidates should have experience of 2 years to less than 3 years
Computer and technology knowledge: Internet, MS Excel, MS Outlook, MS Windows, MS Word
Security and safety: Basic security clearance and Criminal record check
Physical Requirements:
- The candidates should be able to work under pressure in a fast-paced environment
- The candidates should be able to work with attention to detail
- The candidates should be able to work in tight deadlines
- The candidates should be able to walk for extended period
Other Requirements:
- The candidate should be punctual, client focus, organized, initiative, flexible, reliable, and judgmental
- The candidates should have excellent oral communication, excellent written communication, efficient interpersonal skills, and be able to work as a team player
Candidate Status:
- Candidate must be a Canadian Citizen or temporary or permanent resident of Canada
- Candidate must have legal authorized (Work Permit) to work in Canada
- If Candidates are unable to fulfill above mentioned requirements, don’t apply for the position
Responsibilities:
- The candidates should be able to access and process information, address customers’ complaints or concerns, answer inquiries and provide information to customers
- The candidates should be able to explain the type and cost of services offered, maintain records and statistics
- The candidates should be able to perform general office duties, sell merchandise, answer written and oral inquiries
- The candidates should be able to prepare and/or deliver educational, publicity and information programs, materials and sessions
- The candidates should be able to co-ordinate special publicity events and promotions
- The candidates should be able to prepare or oversee preparation of reports, briefs, bibliographies, speeches, presentations, Website content and press releases
- The candidates should be able to assist in the preparation of brochures, reports, newsletters and other material
Benefits:
- The candidates will get dental plan, health care plan, vision care benefits, paramedical services coverage, disability benefits
- The candidates will get group insurance benefits, life insurance benefits, long-term care insurance, and free parking
- The candidates will get team building opportunities and learning/training paid by employer
How to apply:
If the position is fit for you and the basic requirements are fulfilled then you can now apply directly to the employer (along with your resume, cover letter, and highest level of education and name of institution where it was completed) through below mentioned details.
By email
carrieres@novapex.ca
Be prepared for the screening questions. Include answering the following questions while applying:
- Are you currently legally able to work in Canada?
- Do you currently reside in proximity to the advertised location?
- Do you have previous experience in this field of employment?
- What is the highest level of study you have completed?
We thank all the applicants for showing their interest and trust in us, however, only the most eligible candidates will be selected, and conducted for further procedure directly from employers, in between no charges/fees or original documents will be asked from any applicant. All the best!