Customer service agent
NU-LIFE MEDICAL & SURGICAL SUPPLIES INC, based in North York, ON is inviting applications from suitable candidates for the position of Customer service agent. Nu-Life Medical is a Canadian company based in Toronto, Ontario since 1995, Nu-Life Medical is dedicated to providing excellent service to the medical industry. In keeping pace with the rapid changes and advancements in the medical industry, we work closely with our suppliers and physicians to provide our customers with state-of-the-art technology, product knowledge, and changing market demands. Our personal attachment to our customers allows us to see their problems first hand, post-sale service, and training tailored to their specific needs. That is the key to our success. The candidates who will get selected for the vacancy will be required to start the work as soon as possible.
Job Description:
Employer Name: NU-LIFE MEDICAL & SURGICAL SUPPLIES INC
Position: Customer service agent
No of Vacancies: 1
Salary: $45,000 annually for 40 hours per week
Employment Type: Full time
Location: North York, ON
Shifts: Day
Requirements:
Languages: Candidates must have knowledge of the English Language.
Education: Candidates must need standard educational qualifications such as a Secondary (high) school graduation certificate or equivalent experience
Experience: Candidates don’t need experience, although having experience is an asset
Work Setting: Private sector, Retail/wholesale establishment/distribution centre
Computer and Technology Knowledge: Enterprise resource planning (ERP) software, Internet, MS Excel, MS Outlook, MS Windows, MS Word
Security and Safety: Basic security clearance
Physical Requirements:
- The candidate should be able to do attention to detail
- The candidate should be able to work in a fast-paced environment
- The candidate should be able to do repetitive tasks
- The candidate should be able to work under tight deadlines
- The candidate should be able to work under pressure
Other Requirements:
The candidate should be a team player
Responsibilities:
- The candidate should be able to access and process information
- The candidate should be able to address customers’ complaints or concerns
- The candidate should be able to answer inquiries and provide information to customers
- The candidate should be able to arrange for billing for services
- The candidate should be able to arrange for refunds and credits
- The candidate should be able to explain the type and cost of services offered
- The candidate should be able to issue receipts and other forms
- The candidate should be able to maintain records and statistics
- The candidate should be able to order office supplies and maintain inventory
- The candidate should be able to perform general office duties
- The candidate should be able to receive and log complaints
- The candidate should be able to receive credit and employment applications
- The candidate should be able to receive payments
- The candidate should be able to sell merchandise
Benefits:
- The employees get a dental plan
- The employees get a health care plan
- The employees get paramedical services coverage
- The employees get vision care benefits
- The employees get group insurance benefits
- The employees get life insurance
- The employees get free parking available
- The employees get paid time off (volunteering or personal days)
- The employees get travel insurance
How to apply:
If the position is fit for you and the basic requirements are fulfilled then you can now apply directly to the employer by sending email (along with your resume and References attesting experience) through below mentioned details.
By Email
hr@nu-lifemedical.com
Screening questions
- Are you currently legally able to work in Canada?
- Do you currently reside in proximity to the advertised location?
We thank all the applicants for showing their interest and trust in us, however, only the most eligible candidates will be selected and conducted for further procedure directly from employers, in between no charges/fees or original documents will be asked from any applicant. All the best!