Customer service agent
Williams Food Equipment, based in Windsor, ON is inviting applications from suitable candidates for the position of Customer service agent. Williams Food Equipment is a 100% Canadian-owned and operated family business that has been supplying high-quality cookware and kitchenware since 1968. Richard “Dick” Williams came to Windsor in 1952 and started the business and became the top Canadian sales rep for Berkel Products, for 15 years running. This promoted Dick Williams to open his own business in 1968, “Williams Food Equipment Co. Ltd” on Parent Ave in Windsor, Ontario, Canada. The candidates who will get selected for the vacancy will be required to start the work as soon as possible.
Job Description:
Employer Name: Williams Food Equipment
Position: Customer service agent
No of Vacancies: 1
Salary: $15.00 hourly for 16 to 32 hours per week
Employment Type: Full time
Location: Windsor, ON
Shifts: To be determined
Requirements:
Languages: Candidates must have knowledge of the English Language.
Education: Candidates must need standard educational qualifications such as a Secondary (high) school graduation certificate or equivalent experience
Experience: Candidates don’t need experience, although having experience is an asset
Computer and Technology Knowledge: Database software, Enterprise resource planning (ERP) software, Internet, MS Excel, MS Outlook, MS Windows, MS Word
Physical Requirements:
- The candidate should be able to do attention to detail
- The candidate should be able to do bending, crouching, and kneeling
- The candidate should be able to work in a fast-paced environment
- The candidate should be able to work under pressure
Other Requirements:
- The candidate should be punctual
- The candidate should be client focus
- The candidate should have effective interpersonal skills
- The candidate should have excellent oral communication
- The candidate should have excellent written communication
- The candidate should be flexible
- The candidate should be organized
- The candidate should be reliable
- The candidate should be a team player
Responsibilities:
- The candidate should be able to access and process information
- The candidate should be able to address customers’ complaints or concerns
- The candidate should be able to answer inquiries and provide information to customers
- The candidate should be able to arrange for refunds and credits
- The candidate should be able to explain the type and cost of services offered
- The candidate should be able to issue receipts and other forms
- The candidate should be able to maintain records and statistics
- The candidate should be able to perform general office duties
- The candidate should be able to receive and log complaints
- The candidate should be able to receive payments
- The candidate should be able to sell merchandise
Benefits:
- The employees get to work in a well-known company
- The employees get to learn various advanced techniques
- The employees get to work in a natural environment
- The employees get financial benefits such as a competitive salary
How to apply:
If the position is fit for you and the basic requirements are fulfilled then you can now apply directly to the employer by sending an email (along with your resume) through below mentioned details.
By Email:
kyle@williamsfoodequipment.com
In person
2150 Ambassador Dr
Windsor, ON
N9C 3R4 Between 09:00 AM and 06:00 PM
Screening questions
- Are you currently a student?
- Are you currently legally able to work in Canada?
We thank all the applicants for showing their interest and trust in us, however, only the most eligible candidates will be selected and conducted for further procedure directly from employers, in between no charges/fees or original documents will be asked from any applicant. All the best!