Customer Service Representative
Scotiabank based in Alexandria, ON is inviting applications from suitable candidates for the position of Customer Service Representative. Scotiabank stands as a leading financial institution with a global footprint offers a diverse range of financial products, including banking, investment, and insurance solutions. Scotiabank’s presence in Alexandria reflects its commitment to local communities, contributing to economic development and financial well-being. Scotiabank continues to play a pivotal role in shaping the financial landscape and empowering individuals and businesses alike. The candidates selected for the vacancy will be required to start the work as soon as possible.
Job Description:
Employer Name: Scotiabank
Position: Customer Service Representative – Alexandria (15h)
No of Vacancies: 1
Salary: Salary is not mentioned, $20.00-$25.00 hourly estimated salary
Employment Type: Temporary
Location: Alexandria, ON, CA
Schedule: Part-time
Requisition ID/Job ID: 192354
Requirements:
Languages: Candidates must have knowledge of the English Language
Education: Candidates need standard educational qualifications such as a Secondary (high) school graduation certificate or Intermediate or a Bachelor’s or Master’s degree or equivalent experience
Experience: Candidates should have considerable experience in the relevant field
Physical Requirements:
- The candidates should be available to work a flexible schedule
Other Requirements:
- The candidates should have proven customer service skills through work or community involvement
- The candidates should be willing to assist in a professional, friendly, and efficient manner
- The candidates should be comfortable in simple sales situations
- The candidates should have strong technical skills and the ability to promote digital and self-service banking options to our customers
Responsibilities:
- The candidates should be able to take a proactive approach to discovering our customer’s needs, actively listening to understand their requests and requirements
- The candidates should be able to efficiently process day-to-day transactions, ensuring accuracy and adherence to established procedures
- The candidates should be able to nurture rich, long-standing relationships with customers, fostering trust and loyalty
- The candidates should be able to contribute to the Branch’s targets by identifying and fulfilling simple sales opportunities, promoting growth and revenue
- The candidates should be able to showcase technology expertise, introducing clients to our mobile banking applications, and assisting them in better managing their banking needs through digital solutions
- The candidates should be able to build strong customer relationships, ensuring a foundation of trust and satisfaction through excellent customer service
- The candidates should be able to uncover and solve customers’ needs by actively listening and understanding their requirements
- The candidates should be able to explain complicated concepts in a simple and understandable manner, facilitating effective communication with customers
- The candidates should be able to demonstrate success in a target-based performance environment, consistently achieving goals, and positively contributing to a team-oriented work environment
- The candidates should be able to showcase an eagerness to learn and a determination to succeed, continuously seeking opportunities for personal and professional growth
Benefits:
- The candidate will get diverse opportunities for professional development.
- The candidate will get competitive compensation and benefits package
How to apply:
If the position is fit for you and the basic requirements are fulfilled then you can now apply directly to the employer (along with your resume) through the below-mentioned details.
We thank all the applicants for showing their interest and trust in us, however, only the most eligible candidates will be selected and conducted for further procedure directly from employers, in between no charges/fees or original documents will be asked from any applicant. All the best!