Customer service representative – call centre
Alberta Motor Vehicle Industry Council, based in Edmonton, AB is inviting applications from suitable candidates for the position of Customer service representative – call centre. The Alberta Motor Vehicle Industry Council, AMVIC, is Alberta’s automotive industry regulator. AMVIC is a public regulatory agency subject to the Alberta Public Agencies Governance Act (APAGA) accountable to the Government of Alberta through the Ministry of Service Alberta. The candidates who will get selected for the vacancy will be required to start the work as soon as possible.
Job Description:
Employer Name: Alberta Motor Vehicle Industry Council
Position: Customer service representative – call centre
No of Vacancies: 1
Salary: $40,000 annually for 37.5 hours per week
Employment Type: Full time
Location: Edmonton, AB
Shifts: Day
Requirements:
Languages: Candidates must have knowledge of the English Language.
Education: Candidates must need standard educational qualifications such as a College, CEGEP, or other non-university certificate or diploma from a program of 3 months to less than 1 year, or equivalent experience
Experience: Candidates must need 2 years to less than 3 years of experience
Work Setting: Urban area, Public sector
Computer and Technology Knowledge: Database software, Internet, MS Excel, MS Outlook, MS Windows, MS Word
Security and Safety: Criminal record check
Physical Requirements:
- The candidate should be able to do attention to detail
- The candidate should be able to work in a fast-paced environment
- The candidate should be able to do repetitive tasks
- The candidate should be able to work under tight deadlines
- The candidate should be able to work under pressure
Other Requirements:
- The candidate should be punctual
- The candidate should be client focus
- The candidate should have effective interpersonal skills
- The candidate should have excellent oral communication
- The candidate should have excellent written communication
- The candidate should be flexible
- The candidate should be organized
- The candidate should be reliable
- The candidate should be a team player
Responsibilities:
- The candidate should be able to access and process information
- The candidate should be able to address customers’ complaints or concerns
- The candidate should be able to answer inquiries and provide information to customers
- The candidate should be able to maintain records and statistics
- The candidate should be able to perform general office duties
- The candidate should be able to receive and log complaints
Benefits:
- The employees get a dental plan
- The employees get disability benefits
- The employees get a health care plan
- The employees get paramedical services coverage
- The employees get vision care benefits
- The employees get group insurance benefits
- The employees get a life insurance
- The employees get a registered retirement savings plan (RRSP)
How to apply:
If the position is fit for you and the basic requirements are fulfilled then you can now apply directly to the employer by sending an email (along with your resume, Job reference number and Highest level of education and name of institution where it was completed) through below mentioned details.
By Email:
hr@amvic.org
Include this job reference number in your application
CSO082022
Screening questions
- Are you currently legally able to work in Canada?
- Do you currently reside in proximity to the advertised location?
- Do you have previous experience in this field of employment?
- What is the highest level of study you have completed?
We thank all the applicants for showing their interest and trust in us, however, only the most eligible candidates will be selected and conducted for further procedure directly from employers, in between no charges/fees or original documents will be asked from any applicant. All the best!