Front desk agent
Murray Premises Hotel Inc based in St. John’s, NL is inviting applications from suitable candidates for the position of Front desk agent. Murray Premises Hotel Inc offers 69 beautifully appointed guest rooms and suites, each with its unique character and charm. We also offer a range of amenities and services to make guests’ stays as comfortable and enjoyable as possible. We offer a unique and memorable experience that combines modern comfort with historic charm. The candidates who will get selected for the vacancy will be required to start the work as soon as possible.
Job Description:
Employer Name: Murray Premises Hotel Inc
Position: Front desk agent
No of Vacancies: 2
Salary: $15.00 to $16.00 hourly (to be negotiated) 32 to 40 hours per week
Employment Type: Permanent employment – Full time
Location: 5 Beck’s Cove, Box 208 St. John’s, NL A1C 6H1
Shifts: Day, Evening, Night, Weekend, Shift, On Call, Flexible Hours
Work setting: Hospitality industry, Hotel, motel, resort
Requirements:
Languages: Candidates must have knowledge of the English Language
Education: Candidates need standard educational qualifications such as College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years or equivalent experience
Experience: Candidates don’t need experience although having experience is an asset
Computer and technology knowledge: Multi-line switchboard, Word processing software, Computerized bookkeeping system, Spreadsheet, Internet
Security and safety: Criminal record check
Physical Requirements:
- The candidates should be able to work under pressure in a fast-paced environment
- The candidates should be able to work with attention to detail
- The candidates should be able to stand for extended periods
Other Requirements:
- The candidate should be client focus, dependable, organized, flexible, reliable, and judgmental
- The candidates should have excellent oral communication, excellent written communication, efficient interpersonal skills, and be able to work as a team player
Candidate Status:
- Candidate must be a Canadian Citizen or temporary or permanent resident of Canada
- Candidate must have legal authorized (Work Permit) to work in Canada
- If Candidates unable to fulfill above mentioned requirements, don’t apply for the position
Responsibilities:
- The candidates should be able to register arriving guests and assign rooms, process group arrivals and departures
- The candidates should be able to take, cancel and change room reservations, provide information on hotel facilities and services, provide general information about points of interest in the area
- The candidates should be able to investigate and resolve complaints and claims, exchange foreign currency, process guests’ departures, calculate charges and receive payments
- The candidates should be able to balance cash and complete balance sheets, cash reports and related forms, maintain an inventory of vacancies, reservations and room assignments, follow emergency and safety procedures
- The candidates should be able to do clerical duties (i.e. faxing, filing, photocopying), answer telephone and relay telephone calls and messages
- The candidates should be able to assist clients/guests with special needs, handle wake-up calls
- The candidates should be able to perform light housekeeping and cleaning duties, provide customer service
Benefits:
- The candidates will get dental plan and health care plan
How-to-apply instructions:
Be prepared for the screening questions. Include answer the following questions while applying:
- Are you currently legally able to work in Canada?
How to apply:
If the position is fit for you and the basic requirements are fulfilled then you can now apply (along with your resume and cover letter) through below mentioned details.
By email
achiu@murraypremiseshotel.com
We thank all the applicants for showing their interest and trust in us, however, only the most eligible candidates will be selected and conducted for further procedure directly from employers, in between no charges/fees or original documents will be asked from any applicant. All the best!