Guest service agent

GROWTH TREASURE COVE RESORT LTD based in Prince George, BC is inviting applications from suitable candidates for the position of Guest service agent. GROWTH TREASURE COVE RESORT LTD operates a premier resort offering a range of luxurious accommodations and amenities. The resort features well-appointed rooms and suites, fine dining options, and recreational facilities including a spa, pool, and fitness center. Known for its picturesque location and exceptional service, Growth Treasure Cove Resort provides guests with a relaxing and upscale experience. The candidates selected for the vacancy will be required to start the work as soon as possible.

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Also hiring: Housekeeper

Job Description:

Employer Name: GROWTH TREASURE COVE RESORT LTD
Position: Guest service agent
No of Vacancies: 2
Salary: $18.50 hourly for 30 to 40 hours per week
Employment Type: Permanent employment Full time
Location: Prince George, BC
Shifts: Evening, Night, Weekend, Shift, Flexible Hours, To be determined, Early Morning, Morning

Requirements:

Languages: Candidates must have knowledge of the English Language
Education: Candidates need standard educational qualifications such as a Secondary (high) school graduation certificate or equivalent experience
Experience: Candidates don’t need experience, training will be provided

Physical Requirements:

The candidates should have attention to detail, be able to work in a fast-paced environment, and be willing to work overtime as required
The candidates should be able to stand for extended periods and work effectively under pressure

Other Requirements:

The candidates should have a strong client focus, be dependable, and possess efficient interpersonal skills
The candidates should have excellent oral communication skills, be flexible, and have good judgment
The candidates should be organized, reliable, and a team player

Candidate Status:

Candidate must be a Canadian Citizen or temporary or permanent resident of Canada
Candidate must have legal authorization (Work Permit) to work in Canada
If Candidates are unable to fulfill above mentioned requirements, don’t apply for the position

Responsibilities:

The candidates should be able to register arriving guests, assign rooms, process group arrivals and departures, and take, cancel, or change room reservations
The candidates should be able to provide information on hotel facilities, services, points of interest in the area, and assist with currency exchange
The candidates should be able to process guests’ departures, calculate charges, receive payments, balance cash, and complete related forms
The candidates should be able to maintain an inventory of vacancies, reservations, and room assignments, and follow emergency and safety procedures
The candidates should be able to perform clerical duties, such as faxing, filing, and photocopying, answer telephones, relay calls and messages, and assist clients/guests with special needs
The candidates should be able to contact customers for wakeup calls, perform light housekeeping and cleaning duties, and provide excellent customer service

Benefits:

The candidates will get dental plan, health care plan, and vision care benefits

How to apply:

If the position is fit for you and the basic requirements are fulfilled then you can now apply directly to the employer (along with your Resume) through the below-mentioned details

By email
[email protected]