Mobile Support Representative – Toronto Blue Jays
Rogers Communications based in Toronto, ON is inviting applications from suitable candidates for the position of Mobile Support Representative. Rogers Communications Inc., a major platform in the Canadian communications and media landscape, specializes in wireless communications, cable television, telephony, and Internet services, alongside substantial telecommunications and mass media holdings. Our dedication at Rogers Sports & Media lies in cultivating agile, digitally-focused, and innovative teams dedicated to achieving remarkable outcomes. Our extensive assortment of assets encompasses media properties, sports franchises, event coordination and production, top-tier venues, e-commerce platforms, and a seamless partnership with our Connected Home and Wireless team. Together, we impact the lives of 30 million Canadians each month! The candidates selected for the vacancy will be required to start the work as soon as possible.
Job Description:
Employer Name: Rogers Communications
Position: Mobile Support Representative – Toronto Blue Jays
No of Vacancies: 2
Salary: Salary is not mentioned, $21.24-$22.91 hourly estimated salary
Schedule: Part time
Length of Contract: No Selection
Posting Category/Function: Baseball / Stadium Operations & Tickets / Sales
Requisition ID: 280247
Location: 1 Blue Jays Way (210), Toronto, ON
Travel Requirements: None
Shifts: Variable
Requirements:
Languages: Candidates must have knowledge of the English Language
Education: Candidates need standard educational qualifications such as a Secondary (high) school graduation certificate or equivalent experience
Experience: Candidates should have considerable experience in the relevant field
Physical Requirements:
- The candidates should demonstrate a committed, patient, and professional approach to customer service excellence, AODA Customer Services Standard, and fan satisfaction
- The candidates should be reliable, responsible, and punctual
Other Requirements:
- The candidates should have the ability to work in a busy, fast-paced environment while outdoors for long periods in various weather conditions
- The candidates should possess excellent people skills with the ability to interact effectively with fans and collaborate with staff members at all levels within the organization
- The candidates should have a proven ability to work well both independently and as a team player
Responsibilities:
- The candidates should be able to proactively interact with fans to provide mobile ticket delivery support outside Rogers Centre gates
- The candidates should be able to ensure the application of WE CARE service principles in all interactions with fans
- The candidates should have experienced knowledge of Blue Jays gate entry processes, mobile ticket apps, and Rogers Centre seating plans
- The candidates should have a knowledgeable understanding of all Blue Jays staff policies, including health and safety protocols
- The candidates should be knowledgeable about stadium cleaning protocols, assisting with sanitizing high-touch areas, and bringing larger cleanliness concerns to the attention of the facilities team
- The candidates should have a commitment to contributing positively to a culture of equality within an inclusive and safe workplace
- The candidates should be prepared to perform other duties as needed to support a positive gameday experience
How to apply:
If the position is fit for you and the basic requirements are fulfilled then you can now apply directly to the employer (along with your resume) through the below-mentioned details.
We thank all the applicants for showing their interest and trust in us, however, only the most eligible candidates will be selected and conducted for further procedure directly from employers, in between no charges/fees or original documents will be asked from any applicant. All the best!