Store Manager
Marks based in Caledonia, ON is inviting applications from suitable candidates for the position of Store Manager. Marks a well-established Canadian company, is a go-to destination for quality work wear, apparel, and footwear. Catering to the needs of individuals in various industries, Marks offers durable and functional clothing known for its reliability in demanding environments. With a focus on work and outdoor lifestyle, the store provides a diverse range of products, including rugged boots, safety apparel, and casual wear. The candidates selected for the vacancy will be required to start the work as soon as possible.
Job Description:
Employer Name: Marks
Position: Store Manager
No of Vacancies: 2
Salary: Salary is not mentioned, $25.00-$30.00 hourly estimated salary
Employment Type: Full time
Location: Caledonia, ON
Job Requisition Id: JR127575
Requirements:
Languages: Candidates must have knowledge of the English Language
Education: Candidates should have a high school diploma
Experience: Candidates should have 3-5 years of retail experience
Physical Requirements:
- The candidates should have a proven ability to coach, mentor, and develop the department team and store team through setting expectations, communication, coaching, feedback, and ongoing support
- The candidates should demonstrate a proven ability to build and manage a daily and weekly plan for the department and store
- The candidates should bring high energy, enthusiasm, and a drive to succeed
Other Requirements:
- The candidates should possess exceptional communication skills
- The candidates should exhibit excellent organizational skills
- The candidates should have superior training and mentoring skills
Responsibilities:
Customer Service:
- The candidates should be able to provide leadership to the team and consistently coach and follow up to ensure the delivery of the service model standards is provided to each customer
- The candidates should be able to enforce the delivery of our operating model customer service standards
- The candidates should be able to provide continuous feedback and coaching to Management & team members based on key metrics and observed behaviors through Shift Starters, 1 on 1s, and performance management coaching programs
- The candidates should be able to meet established service level agreements for in-store services and order fulfillment
- The candidates should be able to support the organization in customer acquisition through the promotion of our customer loyalty and credit card programs
Operations:
- The candidates should be able to demonstrate and follow up on the execution of Mark’s visual compliance standards, store maintenance, and pricing standards
- The candidates should be able to establish a plan and follow up on the execution of weekly price changes, promotional set-ups, and department POP as per the workbook, resulting in 100% system pricing, including weekly price sweeps
- The candidates should be able to lead the implementation and execution of standard operating procedures (SOPs)
- The candidates should be able to lead the execution of seasonal changeover as per the seasonal merchandising plan
- The candidates should be responsible for delivering annual corporate shrink targets through team education, enforcement of LP and audit standards, and rigid inventory control
- The candidates should be able to oversee preparation for annual inventories
- The candidates should be able to follow and ensure compliance with all corporate LP, Cash, and Audit, and OH&S policies and procedures
- The candidates should be able to create and/or monitor the creation of efficient store weekly scheduling for both sales and support functions
Training:
- The candidates should be able to coach and develop the store and management team through setting expectations, communication, coaching, feedback, and ongoing support
- The candidates should be able to create development plans and conduct annual appraisals for the management team and direct reports; support and coach to improve any performance gaps and conduct ongoing coaching to improve the team
- The candidates should be able to communicate in a clear and concise manner to the team, leading effective Shift Starter meetings/coaching sessions, keeping the team well informed of pertinent information
- The candidates should be able to complete and hold the team accountable to complete required Triangle Learning Academy within timeframes
- The candidates should be able to facilitate and lead team meetings
- The candidates should be able to ensure the execution of the Customer Experience and provide resolution for all customer concerns
- The candidates should be able to develop and lead the recruiting and hiring strategy for the store, maintaining a complete team
- The candidates should be able to create succession plans through continuous training and development
Leadership:
- The candidates should be able to act as a brand ambassador, promoting our stores, brands, and people internally and externally
- The candidates should be able to continually motivate the team and performance through recognition programs, store contests, customer compliments, etc
- The candidates should be able to maintain Mark’s performance management expectations (feedback/coaching); this includes progressive discipline where necessary
- The candidates should be able to follow the disciplinary process consistently and impartially
- The candidates should be able to promote and maintain a positive and motivating work environment (safe, inclusive, and empowering)
How to apply:
If the position is fit for you and the basic requirements are fulfilled then you can now apply directly to the employer (along with your resume) through the below-mentioned details.
We thank all the applicants for showing their interest and trust in us, however, only the most eligible candidates will be selected and conducted for further procedure directly from employers, in between no charges/fees or original documents will be asked from any applicant. All the best!