Transit Special Constable
Toronto Transit Commission, Department of Special Constable Service – Patrol Section based in Toronto, ON is inviting applications from suitable candidates for the position of Transit Special Constable. The Toronto Transit Commission’s Department of Special Constable Service – Patrol Section is responsible for ensuring the safety and security of passengers, employees, and infrastructure within the TTC transit system. The patrol section consists of highly trained special constables who patrol transit stations, vehicles, and properties. The Patrol Section plays a vital role in enhancing the TTC’s reputation as a safe and reliable transit provider in Toronto. The candidates selected for the vacancy will be required to start the work as soon as possible.
Job Description:
Employer Name: Toronto Transit Commission
Department: Special Constable Service (20000028) – Patrol Section (30000329)
Position: Transit Special Constable
No of Vacancies: Up to 40
Salary: $36.82 – $46.02 Hourly
Pay Scale Group: TEEO (CAN/A/D/TEEO)
Union: CUPE 5089
Employment Type: Regular
Location: Toronto, ON, CA
Schedule: Full Time
Shift: Rotating
Off Days: Various
Weekly Hours: 80
Requisition ID/Job ID: 8062
Requirements:
Languages: Candidates must have knowledge of the English Language
Education: Candidates should have completion of Grade 12 or its recognized equivalent
Experience: Candidates should have several years of directly related experience in customer service/hospitality, healthcare, or social services
Other Requirements:
- The candidates should have demonstrated experience dealing with diverse and vulnerable communities
- The candidates should possess a demonstrated ability to de-escalate situations of a contentious nature
- The candidates should demonstrate the ability to work effectively in a team environment
- The candidates should have comprehensive knowledge of law enforcement and security operations
- The candidates should have strong and effective interpersonal, verbal, and written communication skills, along with the ability to be diplomatic, tactful, patient, and courteous while providing a high level of customer service
- The candidates should demonstrate strong situational assessment, analytical, problem-solving, and decision-making skills, including the ability to apply these skills in difficult, challenging, and dangerous situations
- The candidates should have solid administrative and organizational skills to prioritize and complete planned and unplanned duties, including investigations, patrol, enforcement activities, incident and emergency response, and other assignments
- The candidates should have a working knowledge of computers and applications such as Microsoft Word, Excel, and databases
- The candidates must pass the TTC Special Constable selection recruitment process and established training standards
- The candidates must pass annual re-qualification training and established background investigations as required
- The candidates must be eligible to obtain and maintain Special Constable status in accordance with any established Agreement
- The candidates must possess a valid, non-probationary Province of Ontario class G driver’s license or an equivalent license from another Canadian Province or Territory
- The candidates must have or rapidly acquire a comprehensive knowledge of the Ontario Human Rights Code and Related Orders, including disability accommodation and accessibility requirements pertaining to passengers and employees
Responsibilities:
- The candidates should be able to deliver law enforcement, emergency/incident response, investigation, patrol, crime prevention, inspection including revenue protection, detection, deterrent, and customer service duties to protect TTC employees, customers, facilities, and vehicles
- The candidates should be able to carry out the duties of a sworn Special Constable/Peace Officer, Provincial Offences Officer, agent, and occupier of the TTC in accordance with Federal and Provincial statutes, Municipal By-laws, and established contracts, agreements, policies, and procedures
- The candidates should be able to treat passengers and employees with respect and dignity and ensure the needs of passengers and employees with disabilities are accommodated in accordance with the Ontario Human Rights Code and Related Orders
- The candidates should be able to promote and maintain positive customer relations and communications with the public and TTC employees
How to apply:
If the position is fit for you and the basic requirements are fulfilled then you can now apply directly to the employer (along with your resume) through the below-mentioned details.
We thank all the applicants for showing their interest and trust in us, however, only the most eligible candidates will be selected and conducted for further procedure directly from employers, in between no charges/fees or original documents will be asked from any applicant. All the best!