Accounts receivable agent
FedEx Express Canada based in Mississauga, ON is inviting applications from suitable candidates for the position of Accounts receivable agent. FedEx Express Canada is a leading logistics and courier services provider, specializing in fast and reliable shipping solutions. With a widespread network, it ensures timely delivery nationally and globally, serving diverse business and individual needs. As a key player in the transportation industry, it is known for its commitment to customer satisfaction, innovation, and maintaining a strong market presence, setting the standard for efficient shipping services. The candidates selected for the vacancy will be required to start the work as soon as possible.
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Job Description:
Employer Name: FedEx Express Canada
Position: Accounts receivable agent
No of Vacancies: 1
Salary: $21.58 hourly
Employment Type: Full Time/Regular
Job Category: Accounting/Finance
Location: Mississauga, ON, Canada
Requisition ID: RC692067
Requirements:
Languages: Candidates must have knowledge of the English Language
Education:Â Candidates should have a College Diploma in Business Administration
Experience: Candidates should have minimum 2 years commercial collections experience, preferably in telephone collections
Other Requirements:
- The candidates should possess a thorough knowledge of Federal and Provincial consumer affairs and privacy regulations, with a preference for such expertise
- The candidates should have proficiency in Microsoft Office applications, and specifically Excel
- The candidates should have strong negotiation skills and be self-motivated, able to organize and prioritize large amounts of data effectively
- The candidates should have strong interpersonal and communication skills, both written and verbal
- The candidates should demonstrate strong research, analytical, and problem-solving skills
Responsibilities:
- The candidates should be able to initiate and receive telephone calls to/from customers and correspond in writing when necessary regarding past due accounts to facilitate customer payments, and monitor accounts accordingly
- The candidates should be able to receive and handle incoming calls from customers regarding credit on past due accounts, diplomatically working with irate customers to ensure mutual satisfaction is achieved
- The candidates should be able to maintain accurate call history records on accounts concerning reconciliation and all collection activities, credit decisions, and customer commitments, updating appropriate screens
- The candidates should be able to assist external customers and internal FedEx departments with credit and collection matters concurrent with all FedEx corporate policies and procedures
- The candidates should be able to be responsible for all aspects of ensuring accurate application of customers’ monies, including cheque research, unapplied monies, and replacement of returned cheques
- The candidates should be able to assist in the customer bid/contract process in conjunction with the sales and credit departments, through problem resolution and commitments, to help increase incremental revenues and place powership equipment; monitor security deposit, high risk, and waiver accounts. Authorize credits within policy guidelines
Benefits:
- The candidates will get medical, health, dental, orthodontics, vision, pension plan and Tuition reimbursement,
- The candidates will get community involvement in Canadian Blood Services, disaster readiness, relief, and recovery and
- The candidates will get discounts in travel & entertainment, health & lifestyle, home & auto, and electronics
How to apply:
If the position is fit for you and the basic requirements are fulfilled then you can now apply directly to the employer (along with your resume) through the below-mentioned details.
We thank all the applicants for showing their interest and trust in us, however, only the most eligible candidates will be selected and conducted for further procedure directly from employers, in between no charges/fees or original documents will be asked from any applicant. All the best!