Administrative Support Clerk
Ontario Public Services, Ministry of Children, Community and Social Services division of the Ontario Disability Support Program is hiring the position of Administrative Support Clerk. If you are zealous to work in Government Sector in Ontario, then the Ministry of Children, Community and Social Services can be the great choice. Ontario Public Services, the Ministry of Children, Community and Social Services provide financial and employment support to low-income Ontarians. We provide fund services and supports for adults with developmental disabilities. We also help employees with collecting, distributing and enforcing child and spousal support payment and also provide supply interpreter and intervenor services for adults who are deaf, hard of hearing or deafblind. The candidates who will get selected for the vacancy will be required to start the work as soon as possible.
Also hiring: Case manager – SPAN
Job Description:
Employer Name: Ontario Public Services, Ministry of Children, Community, and Social Services
Position: Administrative Support Clerk
No of Vacancies: To be determined
Salary: $25.02 – $29.09 Per Hour*
*Indicates the salary listed as per the OPSEU Collective Agreement
Shift: To be determined
Employment Type: Full time
Location: 2 Bilingual Temporary, duration up to 12 months, 301 St Paul St, St Catharines, West Region, Criminal Record Check
Compensation: Ontario Public Service Employees Union
Schedule: 3.7
Division: Ontario Disability Support Program
Job Term: 2 Temporary assignments/contracts up to 12 months with possibility of extension
Category: Administrative and Support Services
Requirements:
Languages: Candidates must have knowledge of the English and French Languages.
Education: Candidates don’t need standard educational qualification such as high school, bachelor’s degree, a certificate or a diploma
Experience: Candidates need demonstrated experience working independently and in a team environment, providing input on operational changes, and sharing information with co-workers to prioritize tasks to ensure deadlines are met.
Other Requirements:
- The candidate should possess demonstrated administrative, communication and customer service skills
- The candidate should have demonstrated knowledge of administrative office procedures, practices and routine office equipment to provide support in a fully automated environment using online databases to input /access client information and also should have demonstrated knowledge of financial processes and analytical skills to calculate benefit entitlements, process payments and reimbursements
- The candidate should be able to use software such as Word, Excel and PowerPoint, and electronic mail to produce reports, forms, letters and payments
- The candidate should have verbal and written communication skills to respond in a clear and concise manner to in-person and electronic program inquiries from the public who may require alternative communication approaches and also be able to demonstrate interpersonal and listening skills to elicit information and support team members
- The candidate should have interpersonal skills to interact with the public and collaborate in a team driven environment
- The candidate should be able to provide effective customer service in person, by telephone, and through electronic communication to a client population living with a disability, who may be experiencing multiple realities (i.e. poverty, mental health, developmental disability, cognitive delays, visual and hearing delays/impairments, brain injuries, experiences of trauma and violence, addictions, language barriers, historical or current incarceration, criminal activity, physical disabilities and mobility impairments, discrimination, and grief/loss) and also be able to understand and apply the regulations, policies and guidelines governing the ODSP in order to respond to enquiries in a timely and accurate manner
- The candidate should be aware of and sensitive to issues facing people with disabilities and those living with fixed or low income
- The candidate should be able to organize and coordinate workflow, assess priorities and meet deadlines
- The candidate should be able to provide security clearance and a criminal record check
Responsibilities:
- The candidate should be able to provide clerical and administrative support services to the team and also greet visitors, answer incoming calls and respond to electronic inquiries
- The candidate should be able to sort and distribute incoming mail and also establish and maintain electronic and hard copy filing systems
- The candidate should be able to validate, assess and determine the release of social assistance payments and also make bank deposits, accepting/tracking cheques/money orders for repayments/reimbursements
- The candidate should be able to coordinate and maintain team schedules and calendars and also utilize databases, to gather/enter client information and data for reports and assignments.
How to apply:
If the position is fit for you and the basic requirements are fulfilled then you can now apply (along with your resume) through below mentioned details.
We thank all the applicants for showing their interest and trust in us, however, only the most eligible candidates will be selected, and conducted for further procedures directly from employers, in between no charges/fees or original documents will be asked from any applicant. All the best!