Admitting and locating CSR – locating – information management group
Centre for Addiction and Mental Health (CAMH) based in Toronto, ON is inviting applications from suitable candidates for the position of Admitting and locating CSR. Centre for Addiction and Mental Health (CAMH) is premier institution focused on mental health and addiction. It provides comprehensive clinical care, research, and education for individuals facing these challenges. CAMH integrates evidence-based treatment with innovative research to enhance patient outcomes. CAMH improves awareness and access to essential mental health resources across Ontario. The candidates selected for the vacancy will be required to start the work as soon as possible.
Also hiring: Home child care provider Jobs Open
Job Description:
Employer Name: Centre for Addiction and Mental Health (CAMH)
Position: Admitting and locating CSR – locating – information management group
No of Vacancies: 4
Salary: $25.17 – $31.05 hourly
Employment Type: Full time
Job Category: OPSEU
Location: Toronto, ON, CA
Requisition ID: 1639
Requirements:
Languages: Candidates must have knowledge of the French and English Language
Education:Â Candidates should have completion of a minimum of Grade 12 education
Experience: Candidates should have at least one year of experience in a switchboard department
Physical Requirements:
- The candidates should possess attention to detail, strong organizational abilities, and problem-solving skills
- The candidates should have the capacity to work respectfully with clients or patients and staff from diverse cultural and social backgrounds and the ability to learn new software applications quickly
Other Requirements:
- The candidates should possess an equivalent level, with post-secondary education and other customer service experience, with preference for healthcare or similar production or service environments
- The candidates should have experience in operating electronic and PC-based phone systems, alarm and monitoring systems, fire panels, overhead paging systems, and two-way radios
- The candidates should demonstrate excellent communication and interpersonal skills, effectively engaging with clients or patients, their families, and other staff
- The candidates should show a strong ability to multitask and remain composed in high-stress situations, exhibiting effective decision-making and time management skills
- The candidates should be computer literate in Microsoft Word, Excel, Internet Explorer, and Outlook, with database proficiency—especially in registration or scheduling applications
- The candidates should be available for an initial training period of fifteen (15) contiguous days upon hire
- The candidates should have bilingual (French or English) proficiency, or fluency in a second language
Responsibilities:
- The candidates should be able to provide quality support to CAMH clients or patients, visitors, and staff with a strong focus on customer service and timeliness
- The candidates should be able to provide efficient switchboard services, utilizing computerized telephone and voicemail systems
- The candidates should be able to monitor all hospital emergency communications and alarms, relaying emergency codes and dispatching appropriate teams to designated areas
- The candidates should be able to conduct quality audits of various systems and databases to improve and maintain data integrity
- The candidates should be able to support a healthy workplace that embraces diversity, fosters teamwork, and complies with all applicable regulatory requirements
How to apply:
If the position is fit for you and the basic requirements are fulfilled then you can now apply directly to the employer (along with your resume) through the below-mentioned details.
We thank all the applicants for showing their interest and trust in us, however, only the most eligible candidates will be selected and conducted for further procedure directly from employers, in between no charges/fees or original documents will be asked from any applicant. All the best!