Call centre agent – customer service

SILVERBERRY TRAVELS INC. based in Edmonton, AB is inviting applications from suitable candidates for the position of Call centre agent – customer service. SILVERBERRY TRAVELS INC. offers a range of services to its customers, including flight bookings, hotel reservations, local transportation arrangements, and holiday packages. We also provide group tour packages to many exotic destinations. SILVERBERRY TRAVELS INC. has staff and associates all over the world to assist customers with their travel needs. The candidates selected for the vacancy will be required to start the work as soon as possible.

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Job Description:

Employer Name: SILVERBERRY TRAVELS INC.
Position: Call centre agent – customer service
No of Vacancies: 2
Salary: $24.00 hourly for 35 hours per week
Employment Type: Permanent employment Full time
Location: Edmonton, AB

Requirements:

Languages: Candidates must have knowledge of the English Language
Education: Candidates need standard educational qualifications such as a Secondary (high) school graduation certificate
Experience: Candidates don’t need experience although having experience is an asset

Candidate Status:

Candidate must be a Canadian Citizen or temporary or permanent resident of Canada
Candidate must have legal authorization (Work Permit) to work in Canada
If Candidates are unable to fulfill above mentioned requirements, don’t apply for the position

Responsibilities:

The candidates should be able to address customers’ complaints or concerns
The candidates should be able to answer inquiries and provide information to customers
The candidates should be able to arrange for refunds and credits
The candidates should be able to explain the type and cost of services offered
The candidates should be able to maintain records and statistics
The candidates should be able to perform general office duties
The candidates should be able to receive payments
The candidates should be able to act as a spokesperson for an organization
The candidates should be able to train and supervise staff

How to apply:

If the position is fit for you and the basic requirements are fulfilled then you can now apply directly to the employer (along with your resume) through the below-mentioned details.

By email
[email protected]

By mail
506 SILVERBERRY ROAD NW
EDMONTON, AB
T6T 1T2