Call centre agent – customer service

Roussel Motors Ltd based in Miramichi, NB is inviting applications from suitable candidates for the position of Call centre agent – customer service. Roussel Motors Ltd is your premier retailer of new and used Toyota Certified vehicles. We focus on mutual honesty and long-term ethics, open and respectful communication, being receptive and responsive, conscious of customer quality expectations all with a commitment to succeed. Our dedicated sales staff and top-trained technicians are here to make your auto shopping experience fun, easy and financially advantageous. We are known to provide satisfaction to our customers, that they don’t have to go to any one else after getting the best services from us. The candidates who will get selected for the vacancy will be required to start the work as soon as possible.

Job Description:

Employer Name: Roussel Motors Ltd
Position: Call centre agent – customer service
No of Vacancies: 1
Salary: $18.00 to $19.00 hourly for 40 hours per week
Employment Type: Full time, Permanent employment
Location: Miramichi, NB
Shifts: Day
Work setting: Business sector and private sector
Transportation/travel information: Own transportation required and valid driver’s licence required

Requirements:

Languages: Candidates must have knowledge of more than one language
Education: Candidates need standard educational qualifications such as a Secondary (high) school graduation certificate
Experience: Candidates need experience of 7 months to less than 1 year

Physical Requirements:

  • The candidate should be able to perform repetitive tasks, pay attention to detail and also maintain tight deadlines

Responsibilities:

  • The candidate should be able to access and process information and also answer inquiries and provide information to customers
  • The candidate should be able to explain the type and cost of services offered and also sell merchandise
  • The candidate should be able to maintain records and statistics, perform general office duties and also receive and log complaints

Benefits:

  • The employees get dental plan, disability benefits, health care plan and also vision care benefits
  • The employees get bonus
  • The employees get life insurance and group insurance benefits

How to apply:

If the position is fit for you and the basic requirements are fulfilled then you can now apply (along with your resume, Job reference number, Cover letter, and References attesting experience) through below mentioned details.

By Email:
michel_roussel@roussel.toyota.ca

Include this reference number in your application
CC65022

Be prepared for the screening questions:

  • Are you available for the advertised start date?
  • Are you currently legally able to work in Canada?
  • Are you willing to relocate for this position?
  • Do you have previous experience in this field of employment?

 

 

 

We thank all the applicants for showing their interest and trust in us, however, only the most eligible candidates will be selected and conducted for further procedure directly from employers, in between no charges/fees or original documents will be asked from any applicant. All the best!

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