Costco Division Customer Service Representative

PepsiCo based in Ontario, Canada is inviting applications from suitable candidates for the position of Costco Division Customer Service Representative. PepsiCo is the largest food and beverage company in North America and the second-largest in the world, behind only Nestlé. PepsiCo’s products include a wide range of household-name food and beverage brands, including Pepsi, Gatorade, Frito-Lay, Quaker Oats, Rockstar Energy, and Muscle Milk. Our success is based on our people. We offer our employees the opportunity to make a meaningful impact, learn new skills and build successful careers in a diverse and inclusive work environment. Bring your unique perspective. Bring your curiosity. Bring your ingenuity. Your dynamism. Because what makes you unique makes us better. The candidates selected for the vacancy will be required to start the work as soon as possible.

Job Description:

Employer Name: PepsiCo
Position: Costco Division Customer Service Representative
No of Vacancies: 1
Salary: Salary is not mentioned, $15.00-$20.00 hourly estimated salary
Employment Type: Full time
Job Function: Supply Chain
Job Id: 
Location: Ontario, Canada


Languages: Candidates must have knowledge of the English Language
Education: Candidates need standard educational qualifications such as a Secondary (high) school graduation certificate or equivalent experience
Experience: Candidates should have 1-3 years of sales/supply chain experience

Other Requirements:

  • The candidates should preferably have Sales Operations/Plant/Warehouse experience
  • The candidates should possess strong verbal and written communication skills to effectively interact with all levels of management
  • The candidates should be able to provide superior customer service with strong follow-up skills
  • The candidates should have a working knowledge of order processing and the order life-cycle
  • The candidates should demonstrate capability with the SAP solution
  • The candidates should show an ability to work in a results-oriented, challenging environment
  • The candidates should have the ability to recognize and take action to improve the delivery of work
  • The candidates should be able to work collaboratively and proactively with multi-functional teams
  • The candidates should be flexible, organized, and capable of managing competing priorities
  • The candidates should have the ability to persevere through challenging situations, follow up, and see things through


  • The candidates should be able to be overall responsible for day-to-day PO account management, deliveries to fulfill Costco Depots
  • The candidates should be able to daily release Costco orders with support from MBS
  • The candidates should be able to update shared spreadsheets and files to include new customer orders and provide visibility to traffic teams
  • The candidates should be able to coordinate with supply chain partners on inventory management at FLC sites and repack locations (WIP and finished goods)
  • The candidates should be able to prepare delivery schedules and work with carriers on communication of pick-ups/deliveries
  • The candidates should be able to manage inbound volume from US co-manufacturers or through 3PLs (e.g. Pop Corners)
  • The candidates should be able to backfill other CSRs on vacations


  • The candidates will get competitive compensation, benefits, pension, RRSP contribution and vacation time, and a flexible working environment that promotes a healthy work-life balance
  • The candidates will get a dynamic and inclusive culture that promotes you to bring your whole-self to work, a supportive team that will encourage your professional growth and development
  • The candidates will get an opportunity to be meaningful and impactful within your work and projects, and an opportunity to give back to the community with our Always on Volunteer 360 Program
  • The candidates will get an organization that aims to use their scale, reach and expertise to build a more sustainable world

How to apply:

If the position is fit for you and the basic requirements are fulfilled then you can now apply directly to the employer (along with your resume) through the below-mentioned details.

Apply Online




We thank all the applicants for showing their interest and trust in us, however, only the most eligible candidates will be selected and conducted for further procedure directly from employers, in between no charges/fees or original documents will be asked from any applicant. All the best!

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