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Customer service agent

T.Litzen Sports Ltd based in Dundas, ON is inviting applications from suitable candidates for the position of Customer service agent. T.Litzen Sports Ltd established in 1947, offers a wide range of sports equipment, team uniforms and spirit wear for the school, team and league markets. We have transformed from a small family owned business into Canada’s largest supplier and importer of institutional sporting goods equipment and uniforms within the Canadian market. We are known to provide satisfaction to our customers, that they don’t have to go to any one else after getting the best services from us. The candidates who will get selected for the vacancy will be required to start the work as soon as possible.

Job Description:

Employer Name: T.Litzen Sports Ltd
Position: Customer service agent
No of Vacancies: 1
Salary: $19.50 to $22.00 hourly for 40 hours per week
Employment Type: Full time
Location: Dundas, ON
Shifts: Day, 08:30 to 17:00
Work Setting: Retail or wholesale establishment or distribution centre

Requirements:

Languages: Candidates must have knowledge of more than one language.
Education: Candidates need standard educational qualifications such as a College/CEGEP or equivalent experience
Experience: Candidates don’t need experience although having experience is an asset.

Physical Requirements:

  • The candidate should be able to pay attention to detail
  • The candidate should be able to work in fast-paced environment
  • The candidate should be able to perform repetitive tasks
  • The candidate should be able to maintain tight deadlines
  • The candidate should be able to work under pressure

Other Requirements:

  • The candidate should be punctual
  • The candidate should be able to work with being focused on the client
  • The candidate should have an efficient interpersonal skills
  • The candidate should have an excellent oral communication
  • The candidate should have an excellent written communication
  • The candidate should be able to work in a flexible environment
  • The candidate should be able to work in an organized way
  • The candidate should be someone who can be relied on
  • The candidate should be a team player

Responsibilities:

  • The candidate should be able to access and process information
  • The candidate should be able to address customers’ complaints or concerns
  • The candidate should be able to answer inquiries and provide information to customers
  • The candidate should be able to explain the type and cost of services offered
  • The candidate should be able to Issue receipts and other forms
  • The candidate should be able to perform general office duties
  • The candidate should be able to receive and log complaints
  • The candidate should be able to sell merchandise

How to apply:

If the position is fit for you and the basic requirements are fulfilled then you can now apply directly to the employer by email (along with your resume) through below mentioned details.

By email:
careers@tlitzen.com

 

 

 

We thank all the applicants for showing their interest and trust in us, however, only the most eligible candidates will be selected and conducted for further procedure directly from employers, in between no charges/fees or original documents will be asked from any applicant. All the best!

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