Customer service assistant

Love Canada Immigration Consultancy based in Calgary, AB is inviting applications from suitable candidates for the position of Customer service assistant. Love Canada Immigration Consultancy specializes in providing immigration services to individuals seeking to move to Canada. The consultancy offers personalized guidance through the immigration process, including applications for permanent residency, work permits, and study permits. The candidates selected for the vacancy will be required to start the work as soon as possible.

Also hiring: Solutions architect – information technology (IT)

Job Description:

Employer Name: Love Canada Immigration Consultancy
Position: Customer service assistant
No of Vacancies: 2
Salary: $20.00 hourly for 30 hours per week
Employment Type: Permanent employment Full time
Location: Calgary, AB
Shifts: Day, Weekend, Shift, Morning

Requirements:

Languages: Candidates must have knowledge of the English Language
Education: Candidates need standard educational qualifications such as a Secondary (high) school graduation certificate
Experience: Candidates should have experience of 7 months to less than 1 year
Computer and technology knowledge: Internet, MS Excel, MS Outlook, MS Windows, MS Word, MS PowerPoint, MS Office, social media, and electronic mail
Own tools/equipment: Cellular phone

Physical Requirements:

  • The candidates should have strong attention to detail
  • The candidates should be comfortable in a fast-paced environment
  • The candidates should be able to meet tight deadlines
  • The candidates should be able to work under pressure
  • The candidates should be able to perform repetitive tasks

Other Requirements:

  • The candidates should demonstrate punctuality, have a strong client focus, and possess efficient interpersonal skills
  • The candidates should have excellent oral communication skills, be flexible, and be organized
  • The candidates should be reliable, be a team player, and show initiative
  • The candidates should have good judgement, have the ability to multitask, and be dependable
  • The candidates should be a quick learner

Candidate Status:

  • Canadian citizens and permanent or temporary foreign workers of Canada are eligible for this position
  • International Candidates who don’t have a valid Canadian work permit also can apply

Responsibilities:

  • The candidates should be able to advise clients on advertising or sales promotion strategies
  • The candidates should be able to answer written and oral inquiries
  • The candidates should be able to assist in the preparation of brochures, reports, newsletters, and other material
  • The candidates should be able to co-ordinate special publicity events and promotions
  • The candidates should be able to gather, research, and prepare communications material
  • The candidates should be able to initiate and maintain contact with the media
  • The candidates should be able to prepare and/or deliver educational, publicity, and information programs, materials, and sessions
  • The candidates should be able to prepare sports, literary, performance, or other contracts
  • The candidates should be able to address customers’ complaints or concerns
  • The candidates should be able to answer inquiries and provide information to customers
  • The candidates should be able to arrange for billing for services
  • The candidates should be able to arrange for refunds and credits
  • The candidates should be able to explain the type and cost of services offered
  • The candidates should be able to issue receipts and other forms
  • The candidates should be able to maintain records and statistics
  • The candidates should be able to obtain and examine all relevant information to assess client feedback, inquiries, and complaints in the delivery of meaningful information and services
  • The candidates should be able to order office supplies and maintain inventory
  • The candidates should be able to perform general office duties
  • The candidates should be able to receive and log complaints
  • The candidates should be able to receive payments
  • The candidates should be able to explain procedures, risks, and benefits to clients
  • The candidates should be able to maintain and manage a digital database
  • The candidates should be able to answer clients’ inquiries and provide information
  • The candidates should be able to consult with clients after the sale to provide ongoing support

How to apply:

If the position is fit for you and the basic requirements are fulfilled then you can now apply directly to the employer (along with your Resume) through the below-mentioned details

By email
[email protected]

By mail
14 Valley Woods Landing NW
Calgary, AB
T3B 6A1

 

 

 

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