Customer service representative
City of Oakville, department of Recreation and Culture is inviting applications from suitable candidates for the position of Customer service representative. City of Oakville, department of Recreation and Culture promotes community well-being through active living and cultural engagement. It provides fitness programs, arts classes, events, camps, and facility rentals for all age groups. The candidates selected for the vacancy will be required to start the work as soon as possible.
Also hiring: Department leader (nights)
Job Description:
Employer Name: City of Oakville
Department: Recreation and Culture
Position: Customer service representative
No of Vacancies: 3
Salary: $18.59 hourly
Employment Type: Full time
Location: Oakville, ON, CA
Position ID: 8218
Requirements:
Languages: Candidates must have knowledge of the English Language
Education: Candidates need standard educational qualifications such as a Secondary (high) school graduation certificate or equivalent experience
Experience: Candidates should have previous experience working in a customer service-related environment
Other Requirements:
- The candidates should have excellent communication, interpersonal, and customer service skills
- The candidates should have experience using computers, including Microsoft Office Suite (Word, Excel, PowerPoint, Outlook); experience with Xplor Recreation
- The candidates should be able to provide a satisfactory criminal record check with vulnerable sector screening, dated within the last 30 days, as a condition of employment if they are new hires or have not previously worked in the position
Responsibilities:
- The candidates should be able to handle pass and membership sales efficiently and accurately
- The candidates should be able to complete program registrations for a variety of recreational and community offerings
- The candidates should be able to coordinate and process facility rental bookings, use both CLASS and POS systems to carry out transactions and registrations
- The candidates should be able to provide accurate and helpful information to customers and potential customers both over the phone and in person
How to apply:
If the position is fit for you and the basic requirements are fulfilled then you can now apply directly to the employer (along with your resume) through the below-mentioned details.
We thank all the applicants for showing their interest and trust in us, however, only the most eligible candidates will be selected and conducted for further procedure directly from employers, in between no charges/fees or original documents will be asked from any applicant. All the best!