Customer service representative (in Person + telephone)

CAA Atlantic’s Customer Service Department based in Halifax, NS is inviting applications from suitable candidates for the position of Customer service representative. CAA Atlantic’s Customer Service Department supports members with travel assistance, roadside help, and insurance services. It provides personalized and efficient solutions to address inquiries and issues. By focusing on member satisfaction, it enhances loyalty and trust. Its dedicated approach ensures reliable support and maintains a strong regional presence. The candidates selected for the vacancy will be required to start the work as soon as possible.

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Job Description:

Employer Name: CAA Atlantic
Department: Customer Service
Position: Customer service representative (in Person + telephone)
No of Vacancies: 2
Salary: $33680.00 – $50521.00 yearly
Employment Type: Full time
Location: Halifax, NS, CA
Shift: 4 hours every third Saturday and early evening

Requirements:

Languages: Candidates must have knowledge of the English Language
Education: Candidates should have completion of a high school diploma
Experience: Candidates should have considerable experience in the relevant field

Physical Requirements:

The candidates should be flexible and able to work the occasional early evening and 4 hours every third Saturday and be motivated to sell

Other Requirements:

The candidates should possess and preferably have some post-secondary education and enjoyed their experience working with the public
The candidates should be savvy with computer software and able to pick up new skills quickly
The candidates should know their way around a map and be able to identify many major US and Canadian cities
The candidates should have an awesome attitude and a desire to help people and consider bilingualism

Responsibilities:

The candidates should be able to provide signature experience customer service to our members and customers, ensuring exceptional support and satisfaction
The candidates should be able to identify and recommend the right product to members and customers based on their specific needs and preferences
The candidates should be able to contribute effectively to a team-based environment, collaborating and supporting colleagues to achieve common goals
The candidates should be able to navigate challenging situations with patience and grace, maintaining professionalism and empathy in all interactions

Benefits:

The candidates will get pensions, telemedicine, health and safety of employees and partial reimbursement

How to apply:

If the position is fit for you and the basic requirements are fulfilled then you can now apply directly to the employer (along with your resume) through the below-mentioned details.

Apply Online