Expert banking advisor
Royal Bank of Canada (RBC)’s Personal and Commercial Banking Department based in Terrebonne, QC is inviting applications from suitable candidates for the position of Expert banking advisor. Royal Bank of Canada (RBC)’s Personal and Commercial Banking Department offers a broad spectrum of financial services, serving individual and business clients. It provides personal banking products like savings accounts, mortgages, and loans, as well as business solutions including commercial accounts, credit cards, and tailored loans. RBC operates with a strong focus on digital banking and personalized client support, leveraging innovative solutions to stay competitive in the market​. The candidates selected for the vacancy will be required to start the work as soon as possible.
Also hiring: Accounts payable technician
Job Description:
Employer Name: Royal Bank of Canada (RBC)
Department: Personal and Commercial Banking
Position: Expert banking advisor
No of Vacancies: 3
Salary: Salary is not mentioned, $40.00 – $45.00 hourly estimated salary
Employment Type: Full time/Regular
Job Category: Sales and Advisory
Location: Terrebonne, QC, Canada
Shift: 37.5 Hours/Wek
Requisition ID: R-0000086175
Requirements:
Languages: Candidates must have knowledge of the English and French Language
Education: Candidates need standard educational qualifications such as a Secondary (high) school graduation certificate or equivalent experience
Experience: Candidates should have 1 to 2 years of proven sales experience in the financial services industry, with a focus on handling credit and investments
Physical Requirements:
- The candidates should demonstrate the ability to build trust and maintain long-term client relationships
- The candidates should have digital literacy across a broad range of devices, including smartphones, tablets, and laptops
Other Requirements:
- The candidates should hold valid Mutual Funds accreditation, such as the Investment Funds in Canada or Canadian Securities Course
- The candidates should have completed the Certificate of Achievement in Personal Finance for Quebec, offered through the Canadian Securities Institute, which includes courses such as Fundamentals of Personal Finance – Quebec, Investment and Taxation Fundamentals – Quebec, and Insurance and Retirement – Quebec
- The candidates should be bilingual in English and French, as they will regularly serve clients who require assistance in both languages
- The candidates should be active in developing and maintaining a solid network within the local community
Responsibilities:
- The candidates should be able to consistently demonstrate empathy, kindness, and take the time to understand circumstances, motivators, and concerns in all interactions with colleagues and clients
- The candidates should be able to communicate effectively to uncover client needs, deliver client-centric advice, provide solutions, and proactively resolve client concerns at the first point of contact
- The candidates should be able to use their own advisory capabilities, along with those of the right partners in the RBC ecosystem, to meet clients’ entire suite of financial needs, both personal and business
- The candidates should be able to provide professional advice and education, addressing complex credit and investment matters, ensuring that the recommended solutions are appropriate for clients’ needs and financial circumstances
- The candidates should be able to champion digital enablement by proactively educating clients to self-serve, while leading with advice, serving through digital channels where possible, and encouraging clients to interact with the company in their preferred channel
- The candidates should be able to make good use of technology to connect with clients both virtually and face-to-face
- The candidates should be able to implement effective contact and relationship-building strategies that accelerate new client acquisition and retention in the local community
- The candidates should be able to collaborate with market-leading professionals in financial planning, retirement planning, mortgages, and business banking experts to ensure clients receive customized and relevant expert advice
How to apply:
If the position is fit for you and the basic requirements are fulfilled then you can now apply directly to the employer (along with your resume) through the below-mentioned details.