Guest services agent – hotel

Best Western Plus Okotoks Inn & Suites based in Okotoks, AB is inviting applications from suitable candidates for the position of Guest services agent – hotel. Best Western Plus Okotoks Inn & Suites is a comfortable and modern hotel offering exceptional service and amenities. The hotel features well-appointed rooms, including suites, designed for both relaxation and convenience. Guests can enjoy amenities such as an indoor pool, fitness center, and complimentary breakfast. The candidates selected for the vacancy will be required to start the work as soon as possible.

Also hiring: Order picker

Job Description:

Employer Name: Best Western Plus Okotoks Inn & Suites
Position: Guest services agent – hotel
No of Vacancies: 2
Salary: $15.00 hourly for 16 to 32 hours per week
Employment Type: Permanent employment Part time leading to full time
Location: Okotoks, AB
Shifts: Day, Evening, Night, Weekend, Shift, On Call, Flexible Hours, Early Morning, Morning
Transportation information: Own transportation

Requirements:

Languages: Candidates must have knowledge of the English Language
Education: Candidates don’t need standard educational qualification such as degree, certificate or diploma
Experience: Candidates don’t need experience, training will be provided
Computer and technology knowledge: Multi-Line Switchboard, Word Processing Software, Central Reservation System (CRS), Spreadsheet, and Internet
Security and safety: Criminal record check

Physical Requirements:

• The candidates should be able to have attention to detail, work in a fast-paced environment, and stand for extended periods
• The candidates should be able to work under pressure

Other Requirements:

• The candidates should be able to focus on clients, demonstrate dependability, and exhibit efficient interpersonal skills
• The candidates should be able to communicate orally with excellence, communicate in writing with excellence, and show flexibility
• The candidates should be able to exercise good judgment, stay organized, and demonstrate reliability
• The candidates should be able to work effectively as a team player

Responsibilities:

• The candidates should be able to register arriving guests and assign rooms, process group arrivals and departures, and take, cancel and change room reservations
• The candidates should be able to provide information on hotel facilities and services, provide general information about points of interest in the area, and process guests’ departures, calculate charges and receive payments
• The candidates should be able to balance cash and complete balance sheets, cash reports and related forms, maintain an inventory of vacancies, reservations and room assignments, and follow emergency and safety procedures
• The candidates should be able to perform clerical duties (i.e. faxing, filing, photocopying), answer telephone and relay telephone calls and messages, and assist clients/guests with special needs
• The candidates should be able to provide customer service

Benefits:

• The candidates will get free parking and learning/training paid by employer

Candidate Status:

• Candidate must be a Canadian Citizen or temporary or permanent resident of Canada
• Candidate must have legal authorization (Work Permit) to work in Canada
• If Candidates are unable to fulfill above mentioned requirements, don’t apply for the position

How to apply:

If the position is fit for you and the basic requirements are fulfilled then you can now apply directly to the employer (along with your Resume, cover letter and job reference number:20220726GSA) through the below-mentioned details

By email
[email protected]

In person
100 Southbank Road
Okotoks, AB
T1S 2C7
Between 12:00 a.m. and 11:30 p.m.