Revenue metering officer
Hydro One Networks Inc based in Mississauga, ON is inviting applications from suitable candidates for the position of Revenue metering officer. Hydro One Networks Inc. is largest electricity transmission and distribution provider, ensuring reliable power delivery across the province. It manage extensive networks of transmission lines and distribution systems, focusing on operational efficiency and customer service. Hydro One Networks plays a pivotal role in powering homes, businesses, and essential services, supporting the province’s economic development and sustainability goals. The candidates selected for the vacancy will be required to start the work as soon as possible.
Job Description:
Employer Name: Hydro One Networks Inc
Position: Revenue metering officer
No of Vacancies: 3
Salary: Salary is not mentioned, $40.00 – $45.00 hourly estimated salary
Employment Type: Regular
Location: Mississauga, ON, CA
Job ID: 49179
Requirements:
Languages: Candidates must have knowledge of the English Language
Education: Candidates should have completion of 4 years university training
Experience: Candidates should have over 6 years up to 8 years experience in the relevant field
Other Requirements:
- The candidates should have a Bachelor’s degree in electrical engineering to gain an appreciation of design concepts for evaluating software and telecommunications equipment for various network systems
- The candidates should possess knowledge of Advanced Metering Control Computer (AMCC) systems, methods, systems analysis, LAN or WAN, voice, video, and transmission technologies and typically acquired through Grade XII plus 5 years
- The candidates should have a good command of English to effectively communicate with others and prepare various reports and proficiency in computer programming concepts to design and write software programs tailored to customer telecom solutions
- The candidates should have demonstrated experience in establishing working relationships with service users and other contacts to achieve job objectives and experience with Hydro One network infrastructure and Supervisor informed of work progress through regular and specialized work reports or activities
- The candidates should have experience in a supervisory capacity and experience with telecom tariffs, commercial service offerings, carrier organizations and resellers evaluating the effectiveness of designated portions of computer facilities and experience with meter data collection, validation, estimating, editing of meter data, and familiarity with AMI and AMCC systems, including requirements associated with Measurement Canada
- The candidates should be able to carry out assigned responsibilities under general direction from supervisors and capable of resolving problems related to software maintenance, evaluating new or modified software, designing and writing software programs, and
- The candidates should be able to unusual problems and important matters should be referred to the Supervisor for direction or clarification and guidance will be provided on important matters and cases not covered by standard practices and policies
- The candidates should have experience in working with internal customers to discuss contract terms and conditions for meter data and network services, resolving problems related to meter data collection that may become controversial and experience in training others on performing tasks or duties
- The candidates should have experience in working with external customers regarding customer service issues and inquiries, including the commissioning of meter and network devices and initiating meter data collection and experience working under demanding deadlines, managing high workloads, and prioritizing conflicting priorities
- The candidates should be willing to work in a typical business office environment with occasional visits to manufacturers, customer locations, and other site telecom or LAN installations
Responsibilities:
- The candidates should be able to maintain less complex facility software, such as LAN/WAN facilities software, firmware, AMI, and telecom-enabled applications by applying corrections, generating new versions, adjusting parameters, and making modifications to improve performance and usability
- The candidates should be able to assist in evaluating new or revised AMI network hardware and software products and participate in studies to assess the applicability and adaptability of network hardware products and software packages
- The candidates should be able to install new vendor-supplied network hardware and software solutions, including selecting parameters, generating, testing, and implementing them and and write software programs to meet specific requirements, including configuration, programming, testing, documenting, and implementing
- The candidates should be able to collaborate with clients across the organization to discuss AMI network requirements and new hardware or software facilities and respond effectively to inquiries associated with planned or unplanned AMI system disruptions to eliminate billing errors and customer complaints
- The candidates should be able to evaluate the effectiveness of designated portions of the AMI network facilities and participate in studies related to AMI network services hardware or software requirements, efficiency, and reliability
- The candidates should be able to recommend changes to improve system effectiveness and notify supervisors of potential or existing problem areas and work with telecom carriers and vendors of AMI network products and services regarding the installation of hardware, software, and problem resolution
- The candidates should be able to handle internal and external customer inquiries related to customer service issues, including the commissioning of meter and network devices and the commencement of meter data collection
- The candidates should be able to operate a variety of meter data head-end software applications to process and monitor meter and AMI network device error reports and perform printing, receipting, filing, updating, and submissions of meter and AMI network device error reports
- The candidates should be able to assist in the resolution of meter and AMI network device trouble reports using established procedures, practices, and operational tools and in preparing recommendations for changes to AMI network products and service
- The candidates should be able to test and verify end-to-end communication paths for data errors using AMI network component tools and head-end systems before commissioning meter installations and commencing meter data collection and maintain current knowledge of voice, video, LAN or WAN wired or wireless computer or network technologies associated with new or revised equipment vendor products, procedures, or applications that may be available
How to apply:
If the position is fit for you and the basic requirements are fulfilled then you can now apply directly to the employer (along with your resume) through the below-mentioned details.
We thank all the applicants for showing their interest and trust in us, however, only the most eligible candidates will be selected and conducted for further procedure directly from employers, in between no charges/fees or original documents will be asked from any applicant. All the best!