Client service representative
Canadian Imperial Bank of Commerce based in Saskatoon, SK is inviting applications from suitable candidates for the position of Client service representative. Canadian Imperial Bank of Commerce (CIBC) is a leading Canadian financial institution, offering comprehensive banking and wealth management services. It provides a wide array of solutions including personal and commercial banking, investment management, and capital markets services. With a history dating back to 1867, CIBC operates through a robust network of branches and digital platforms. The candidates selected for the vacancy will be required to start the work as soon as possible.
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Job Description:
Employer Name: Canadian Imperial Bank of Commerce (CIBC)
Position: Client service representative
No of Vacancies: 3
Salary: Salary is not mentioned, $16.00 – $20.00 hourly estimated salary
Employment Type: Part time/Regular
Location: Saskatoon, SK, CA
Shift: 20 Hours/Week
Schedule: Evenings and weekends
Job ID: 2413405
Requirements:
Languages: Candidates must have knowledge of the English and French Language
Education: Candidates need standard educational qualifications such as a Secondary (high) school graduation certificate or equivalent experience
Experience: Candidates should have considerable experience in the relevant field
Other Requirements:
- The candidates should help clients manage their accounts and products, focusing on the client experience and making interactions meaningful
- The candidates should connect clients to the right CIBC team members who can help them reach their goals
- The candidates should listen, ask questions, and put themselves in the client’s shoes to solve problems effectively
- The candidates should act like an owner by taking accountability for client issues and knowing when to lean on others to create better solutions together
- The candidates should become technology experts and share their knowledge by introducing clients to mobile banking applications, helping them better manage their banking
- The candidates should excel in client relationship management, fostering positive and enduring relationships
- The candidates should possess exceptional communication skills, both verbal and written, to effectively engage with clients
- The candidates should prioritize customer engagement, ensuring interactions are personalized and valuable
- The candidates should be dedicated to enhancing customer experience (CX), striving to exceed client expectations at every opportunity
Responsibilities:
- The candidate should be able to work in a fast-paced Banking Center and use their knowledge of financial services products to help clients with their day-to-day banking
- The candidate should be able to answer questions, assist with transactions, or proactively connect clients with the right team members as a Client Service Representative
- The candidate should be able to serve as the first line of support for clients working towards their financial goals
- The candidate should be able to work flexible hours, including evenings and weekends, to meet the banking centre’s needs
- The candidate should be able to work at multiple banking centres within a reasonable travel distance to help deliver a great client experience
Benefits:
- The candidates will get defined benefit pension plan, an employee share purchase plan, a vacation offering, wellbeing support, and points-based recognition program
How to apply:
If the position is fit for you and the basic requirements are fulfilled then you can now apply directly to the employer (along with your resume) through the below-mentioned details.
We thank all the applicants for showing their interest and trust in us, however, only the most eligible candidates will be selected and conducted for further procedure directly from employers, in between no charges/fees or original documents will be asked from any applicant. All the best!