Client service representative
Canadian Imperial Bank of Commerce (CIBC) based in Lillooet, BC is inviting applications from suitable candidates for the position of Client service representative. Canadian Imperial Bank of Commerce (CIBC) is a leading financial institution. It provides personal, business, and wealth management banking services. Leveraging digital innovation and client-focused strategies, it competes effectively in the market. The candidates selected for the vacancy will be required to start the work as soon as possible.
Also hiring: Office administrative assistant
Job Description:
Employer Name: Canadian Imperial Bank of Commerce (CIBC)
Position: Client service representative
No of Vacancies: 3
Salary: Salary is not mentioned, $16.00 – $20.00 hourly estimated salary
Employment Type: Part time
Location: Lillooet, BC, CA
Job ID: 2501415
Requirements:
Languages: Candidates must have knowledge of the English Language
Education: Candidates need standard educational qualifications such as a Secondary (high) school graduation certificate or equivalent experience
Experience: Candidates should have considerable experience in the relevant field
Physical Requirements:
- The candidates should be goal-oriented, motivated by accomplishing their goals, and delivering their best to make a difference
Other Requirements:
- The candidates should put clients first by engaging with purpose to find the right solutions and going the extra mile because it’s the right thing to do
- The candidates should be passionate about people, finding meaning in relationships, and surrounding themselves with a diverse network of partners while connecting with others through respect and authenticity
- The candidates should love to learn, be passionate about growing their knowledge, and have a strong sense of curiosity
- The candidates should engage with both heart and mind, care about people, respect different perspectives, and listen to and learn from the experiences of others
- The candidates should value trust, teamwork, and accountability by bringing their real selves to work and living these values daily
Responsibilities:
- The candidates should be able to assist clients in managing their accounts and financial products while ensuring a positive client experience
- The candidates should be able to engage with clients in meaningful interactions and connect them with the appropriate CIBC team members to help them achieve their financial goals
- The candidates should be able to actively listen, ask relevant questions, and empathize with clients to understand their needs and concerns
- The candidates should be able to take ownership of client issues, find effective solutions, and collaborate with colleagues when necessary to enhance client satisfaction and develop expertise in banking technology and digital solutions
- The candidates should be able to educate clients on mobile banking applications and digital tools to help them manage their banking needs efficiently
Benefits:
- The candidates will get wellbeing support and additional offers such as employee and family assistance programs and MomentMakers, our social, points-based recognition program
How to apply:
If the position is fit for you and the basic requirements are fulfilled then you can now apply directly to the employer (along with your resume) through the below-mentioned details.
We thank all the applicants for showing their interest and trust in us, however, only the most eligible candidates will be selected and conducted for further procedure directly from employers, in between no charges/fees or original documents will be asked from any applicant. All the best!