Connected Home Technician
Rogers Communications Inc based in Barrie, ON is inviting applications from suitable candidates for the position of Connected Home Technician. Rogers Communications Inc is a prominent diversified communications and media company, bridging Canadians to the global landscape. With an extensive suite of services comprising wireless, cable, internet, and media assets, Rogers ensures seamless connectivity. Through ongoing network infrastructure expansion, Rogers strengthens its position as a trusted leader in the telecommunications industry. The candidates selected for the vacancy will be required to start the work as soon as possible.
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Job Description:
Employer Name: Rogers Communications Inc
Position: Connected Home Technician
No of Vacancies: 1
Salary: Salary is not mentioned, $17.00-$20.00 hourly estimated salary
Employment Type: Full Time
Job Category: Field Operations & Installation
Location: Barrie, ON, CA
Work Location: 1 Sperling Drive P.O. Box 8500 (160)
Schedule: Full time
Shift: Rotating
Requisition ID/Job ID: 286327
Requirements:
Languages: Candidates must have knowledge of the English Language
Education: Candidates should hold an Electronics Technician Certificate or Diploma (an asset)
Experience: Candidates should have knowledge and experience with Security Systems and Home Automation (an asset) and previous sales experience would be an asset
Physical Requirements:
- The candidates should be able to handle all physical aspects of the job, including lifting/moving heavy equipment (approximately 80 lbs) and climbing ladders/poles at heights up to 30+ ft
- The candidates should have the ability to work shifts, weekends, and overtime, as required
Other Requirements:
- The candidates should possess a valid driver’s license in good standing
- The candidates should be proficient in the MS Suite of products
- The candidates must have experience in basic computer troubleshooting
- The candidates must have experience with all current computer operating systems
- The candidates must have experience with home network setup and troubleshooting
- The candidates should possess excellent communication and problem-solving skills, coupled with excellent customer service skills
- The candidates must be willing to work in adverse weather conditions
- The candidates should possess knowledge of circuit switch and Cat 5/6 wiring (an asset)
Responsibilities:
- The candidates should be able to diagnose and/or correct all technical problems (Hi-Speed Internet, Legacy and Ignite, and Rogers Home Phone and TPIA) to the satisfaction of the customer and in accordance with company specifications
- The candidates should be able to reconnect/disconnect equipment and/or services as per company standards and procedures
- The candidates should be able to install new services, extra outlets, and equipment in domestic dwellings, apartments, and commercial buildings
- The candidates should be able to complete installation/service work such as rewires, fishing, drop replacements, and/or temps
- The candidates should be able to promote Rogers products and services
- The candidates should be able to complete accurate documentation pertaining to installations, service, and sales activity
- The candidates should be able to learn, adhere to, and participate in all applicable Health & Safety regulations, both legislatively mandated and as outlined in company policy
Benefits:
- The candidate will get Enjoy discounts up to 50% off Blue Jays tickets
- The candidate will get Enjoy discounts up to 50% off Rogers, and Fido Services, 25% off TSC (Today’s Shopping Choice) items
- The candidate will get 20% discount on all wireless accessories sold in Rogers Stores
- The candidate will get Health & Dental Benefits, Pension plan, and Stock Matching options
How to apply:
If the position is fit for you and the basic requirements are fulfilled then you can now apply directly to the employer (along with your resume) through the below-mentioned details.