Customer satisfaction representative

LE TOURNANT 3 F based in Dolbeau-Mistassini, QC is inviting applications from suitable candidates for the position of Customer satisfaction representative. LE TOURNANT 3 F is a non-profit organization whose primary mission is the social and professional integration of people excluded from the labor market. We produce goods or services and uses the medium of real business to enable the adaptation of the workforce of people who are highly disadvantaged in terms of employment. We are a social economy enterprise that plays a key role in the fight against poverty by meeting the training and support needs of people with serious difficulties integrating into the labor market. We are known to provide satisfaction to our customers, that they don’t have to go to any one else after getting the best services from us. The candidates who will get selected for the vacancy will be required to start the work as soon as possible.

LE TOURNANT 3 F based in Dolbeau-Mistassini, QC is inviting applications from suitable candidates for the position of Customer satisfaction representative. LE TOURNANT 3 F is a non-profit organization whose primary mission is the social and professional integration of people excluded from the labor market. We produce goods or services and uses the medium of real business to enable the adaptation of the workforce of people who are highly disadvantaged in terms of employment. We are a social economy enterprise that plays a key role in the fight against poverty by meeting the training and support needs of people with serious difficulties integrating into the labor market. We are known to provide satisfaction to our customers, that they don’t have to go to any one else after getting the best services from us. The candidates who will get selected for the vacancy will be required to start the work as soon as possible.

Job Description:

Employer Name: LE TOURNANT 3 F
Position: Customer satisfaction representative
No of Vacancies: 1
Salary: $25.00 to $30.00 per hour for 35 to 40 hours per week
Employment Type: Full time
Location: 1400, BOULEVARD WALLBERG, Dolbeau-Mistassini, QC, G8L 0H9
Shifts: Day

Requirements:

Languages: Candidates must have knowledge of the French Language.
Education: Candidates need standard educational qualifications such as a Secondary (high) school graduation certificate or equivalent experience
Experience: Candidates need experience of 1 to less than 7 months

Physical Requirements:

  • The candidate should be able to pay attention to detail
  • The candidate should be able to work in fast-paced environment

Other Requirements:

  • The candidate should be someone who is punctual
  • The candidate should have an effective interpersonal skills
  • The candidate should be able to work in an organized way
  • The candidate should be able to work with being focused on the client
  • The candidate should be a team player
  • The candidate should have an excellent oral communication
  • The candidate should have an excellent written communication
  • The candidate should be someone who can be relied on
  • The candidate should be able to work in a flexible environment
  • The candidate should have knowledge of Internet, MS Excel, MS Windows and MS Word

Responsibilities:

  • The candidate should be able to address customers’ complaints or concerns
  • The candidate should be able to answer inquiries and provide information to customers
  • The candidate should be able to arrange for billing for services
  • The candidate should be able to explain the type and cost of services offered
  • The candidate should be able to issue receipts and other forms
  • The candidate should be able to perform general office duties
  • The candidate should be able to receive and log complaints

Benefits:

  • The employees get dental plan and health care plan
  • The employees get pension plan
  • The employees get free parking availability, learning/training paid by employer, on-site amenities, on-site housing options and team building opportunities

How to apply:

If the position is fit for you and the basic requirements are fulfilled then you can now apply directly to the employer by sending an email (along with resume and cover letter) through below mentioned details. Also be prepared for the screening questions.

By Email:
info@tournant3f.com

 Screening questions

  • Are you available for the advertised start date?
  • Are you currently legally able to work in Canada?
  • Are you willing to relocate for this position?
  • Do you currently reside in proximity to the advertised location?
  • Do you have previous experience in this field of employment?

 

 

We thank all the applicants for showing their interest and trust in us, however, only the most eligible candidates will be selected and conducted for further procedure directly from employers, in between no charges/fees or original documents will be asked from any applicant. All the best!

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