Medical communications officer
Eastern Health’s Paramedicine Department based in St. John’s, NL is inviting applications from suitable candidates for the position of Medical communications officer. Eastern Health’s Paramedicine Department is at the forefront of emergency medical services. Specializing in paramedic care and pre-hospital medical response, it ensures rapid and efficient emergency healthcare. As a crucial component of the healthcare system, the department plays a vital role in providing life-saving interventions. The candidates selected for the vacancy will be required to start the work as soon as possible.
Also hiring: Bike patroller (Summer)
Job Description:
Employer Name: Eastern Health
Department: Paramedicine
Program: Medical Transport
Division: Medical Communications Centre
Position: Medical communications officer
No of Vacancies: 1
Salary: $26.54 – $29.48 hourly
Employment Type: Temporary/Call-In
Location: 100 Forest Rd, St. John’s, NL A1A 1E5, Canada
Competition Number: 2021005900
Requirements:
Languages: Candidates must have knowledge of the English Language
Education:Â Candidates should have Completion of a recognized/approved Emergency Medical Dispatcher (EMD) certificate with the National Academy of Emergency Medical Dispatchers (NAEMD)
Experience: Candidates should have considerable experience in the relevant field
Physical Requirements:
- The candidates should be able to lift up to 5-10 lbs, sit at a work station for extended periods of time and constantly use fine finger precision work while working on a computer
- The candidates should complete auditory demands, including multiple phone lines ringing, listening for radio transmissions from ambulances, which have to be time-stamped and entered into the computer, and background talking from other dispatchers and staff
- The candidates should perform emergency medical dispatch work with alertness and concentration
- The candidates should possess higher than normal levels of attentiveness or alertness for the health and safety of others at all times
- The candidates should handle time pressures, interruptions, deadlines, and lack of control over work pace when dealing with medical emergency dispatching and responding to 911 calls, listening to radio transmissions from ambulances, and entering information into the computer
Other Requirements:
- The candidates should have completed Health Care Provider (HCP) – CPR and completion of a recognized/approved Medical Terminology course
- The candidates should have Successful completion of a Criticall Aptitude Test is a mandatory requirement, and testing will be administered by the employer
- The candidates should have knowledge of the general geography of the St. John’s Metro and surrounding areas, including, but not limited to, major streets, highways, public transit, hospitals, and primary medical facilities
- The candidates should have knowledge of Microsoft Windows in a multi-screen computer environment and demonstrate the ability to define and carry out priorities as identified
- The candidates should have demonstrated ability and dexterity in handling call-taking and dispatching functions using computer-aided dispatch, multi-line telephone, and radio communications systems
- The candidates should have demonstrated ability to work efficiently and effectively in a multi-tasking high-stress environment and have demonstrated sound and rapid decision-making ability under stressful conditions
- The candidates should have demonstrated effective interpersonal communications and customer service skills to deal with the public and co-workers and demonstrate strong critical thinking, decision-making, and problem-solving skills
- The candidates should have demonstrated excellent verbal and written communication skills and the ability to communicate effectively in English
Responsibilities:
- The candidates should be able to provide rapid response to requests for Routine, Emergency, and Non-Emergent Ambulance service
- The candidates should be able to coordinate the Flight Team and the Provincial Air Ambulance program
- The candidates should be able to work independently under the policies and guidelines of Eastern Health, reporting directly to the Operations Supervisor
How to apply:
If the position is fit for you and the basic requirements are fulfilled then you can now apply directly to the employer (along with your resume) through the below-mentioned details.
We thank all the applicants for showing their interest and trust in us, however, only the most eligible candidates will be selected and conducted for further procedure directly from employers, in between no charges/fees or original documents will be asked from any applicant. All the best!