Registrarial assistant
Carleton University’s University Registrarial Services Department based in Ottawa, ON is inviting applications from suitable candidates for the position of Registrarial assistant. Carleton University’s University Registrarial Services Department supports students, faculty, and staff by managing enrollment, academic records, and graduation services. The department ensures smooth academic administration, providing accessible resources and guidance from admission through graduation. It upholds Carleton’s commitment to student success and operational excellence in higher education. The candidates selected for the vacancy will be required to start the work as soon as possible.
Also hiring: Front desk agent
Job Description:
Employer Name: Carleton University
Department: University Registrarial Services
Position: Registrarial assistant
No of Vacancies: 1
Salary: $60205.00 – $65707.00 yearly
Employment Type: Full Time
Job Category: Administrative
Location: Ottawa, ON, CA
Shift: 35 Hours/Week
Job ID: J1024-0395
Requirements:
Languages: Candidates must have knowledge of the English Language
Education:Â Candidates should have completed secondary school and at least one year of post-secondary education
Experience: Candidates should have five years of experience in a customer-focused service environment
Physical Requirements:
- The candidates should demonstrate dependability and flexibility on an ongoing basis and strong attention to detail and be highly customer-focused in all interactions with clients
- The candidates should be skilled in assessing client needs, including the ability to ask questions to identify the underlying needs of each individual
Other Requirements:
- The candidates should have sound knowledge of the University structure and academic regulations
- The candidates should have experience navigating and using Banner or a similar student information system
- The candidates should have proven computer proficiency with Microsoft Office Suite, email applications, and internet usage and with one to two years ideally within a post-secondary setting
- The candidates should have experience with Banner or a similar student information system, including Banner Document Management or a comparable electronic file management system
Responsibilities:
- The candidates should be able to respond to telephone, counter, mail, fax, and email inquiries on registrarial processes, providing preliminary advice, information, and literature to a wide client base, including current and former students, prospective non-degree students, staff, faculty, and external organizations
- The candidates should be able to assist clients with completing various forms, applications, or document requests, explaining the university undergraduate calendar rules and regulations
- The candidates should be able to confirm information provided on various forms, applications, or document requests by validating data against the Banner student information system
- The candidates should be able to clarify student needs and refer clients to registrarial specialists for further information and assistance
- The candidates should be able to enter data from various forms into the Banner student information system accurately
- The candidates should be able to process registration amendments and updates as well as handle registration or other records activities within front counter parameters
- The candidates should be able to support office filing and intake and validate all incoming student applications and related documentation, ensuring established guidelines are met
- The candidates should be able to produce official documentation and assist with registration adjustments in the Banner system
- The candidates should be able to provide clerical support as required on a daily basis and support additional project work
How to apply:
If the position is fit for you and the basic requirements are fulfilled then you can now apply directly to the employer (along with your resume) through the below-mentioned details.
We thank all the applicants for showing their interest and trust in us, however, only the most eligible candidates will be selected and conducted for further procedure directly from employers, in between no charges/fees or original documents will be asked from any applicant. All the best!