Relief clerk interpreter
Government of the Northwest Territories’ Health and Social Services Authority Department based in Fort Simpson, NT is inviting applications from suitable candidates for the position of Relief clerk interpreter. Government of the Northwest Territories’ Health and Social Services Authority Department delivers essential healthcare and social services across the region. The department functions by coordinating and implementing health initiatives to improve community well-being. Its focus on comprehensive service delivery aims to enhance residents’ quality of life and address regional needs effectively. The candidates selected for the vacancy will be required to start the work as soon as possible.
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Job Description:
Employer Name: Government of the Northwest Territories
Department: Health and Social Services Authority
Division: Community Health Services
Position: Relief clerk interpreter
No of Vacancies: 3
Salary: $60177.00 – $71858.00 yearly
Employment Type: Full time/Regular
Location: Fort Simpson, NT, CA
Job ID: 25470
Position Number: 37-15507
Requirements:
Languages: Candidates must have knowledge of the English Language
Education: Candidates should have completed Grade 12
Experience: Candidates should have three years of working experience in a busy and high-volume clinic
Physical Requirements:
- The candidates should be able to bend, twist, stretch, lift, sit, and stand on a regular basis
- The candidates should be prepared for exposure to communicable diseases due to client contact and ability to focus on listening for extended periods of time
- The candidates should be able to manage a lack of control over work volume and pace, with concentrated attention to detail for prolonged periods and frequent interruptions
- The candidates should be capable of interacting with frightened, emotionally distraught, angry, or stressed patients
Other Requirements:
- The candidates should have knowledge of general office procedures to work effectively as part of the Clinic team
- The candidates should be familiar with electronic equipment such as computers, fax, and photocopy machines, and possess the ability to operate them
- The candidates should have strong interpersonal and verbal communication skills to maintain a professional manner in all situations and self-direct and organize work with minimal supervision
- The candidates should have time management skills to complete tasks in order of importance while dealing with competing priorities
- The candidates should have written communication skills to maintain patient records and understand how this affects the delivery of healthcare to ensure sensitivity to patient
- The candidates should know confidentiality protocols and have the ability to apply them to ensure patient and other information is kept confidential
- The candidates should be able to acquire knowledge of the geographic and cultural needs of patients
- The candidates should have records management coursework and medical terminology coursework
Responsibilities:
- The candidates should be able to greet clients in person and on the telephone, providing a welcoming and professional initial point of contact and answer, screen, and transfer calls, ensuring efficient communication flow
- The candidates should be able to assess each call or request, relay messages and information accurately, and follow up
- The candidates should be able to relay pertinent information to staff or Physicians, coordinating with other departments or Health Centers
- The candidates should be able to carry out follow-up procedures to track health concerns, ensuring deadlines are met and decisions are implemented
- The candidates should be able to contact clients for follow-up and appointment cancellations, managing schedules effectively
- The candidates should be able to act as an interpreter for visitors to the Health Centre, facilitating clear communication
- The candidates should be able to maintain a list of specialist appointments, complete required administrative procedures, and ensure timely follow-ups
- The candidates should be able to identify matters of priority for the Physician, NIC, and Community Health Nurses, receiving instructions and acting promptly
- The candidates should be able to maintain security and confidentiality in client interactions and other dealings within the Health Centre environment
- The candidates should be able to ensure the Fort Liard Health Centre reflects a positive and professional image through effective communication and adherence to protocols, policies, and procedures
Benefits:
- The candidates will get an annual Northern Allowance of $12839.00
How to apply:
If the position is fit for you and the basic requirements are fulfilled then you can now apply directly to the employer (along with your resume) through the below-mentioned details.
We thank all the applicants for showing their interest and trust in us, however, only the most eligible candidates will be selected and conducted for further procedure directly from employers, in between no charges/fees or original documents will be asked from any applicant. All the best!