Call Center Representative
Canadian Tire Services Limited based in St. Catharines Welland is inviting applications from suitable candidates for the position of Call Center Representative. Canadian Tire Services Limited, a subsidiary of the iconic Canadian Tire Corporation, specializes in providing essential automotive services. With a focus on vehicle maintenance and repair, the company ensures top-notch service quality through its network of automotive centers. From tire installations to routine inspections and repairs, Canadian Tire Services Limited is a trusted partner for Canadian drivers. The candidates selected for the vacancy will be required to start the work as soon as possible.
Also hiring: Inspector, machining and tooling
Job Description:
Employer Name:Â Canadian Tire Services Limited
Position: Call Center Representative
No of Vacancies:Â 2
Salary:Â Salary is not mentioned, $15.00-$20.00 hourly estimated salary
Employment Type:Â Full time
Location: St. Catharines Welland
Job Requisition Id: JR100641
Requirements:
Languages: Candidates must have knowledge of the English Language
Education:Â Candidates should have High school diploma or equivalent
Experience: Candidates should have experience working in a call center or customer-support role.
Other Requirements:
- The candidates should possess strong active-listening and verbal-communication skills
- The candidates should demonstrate proficiency in problem-solving
- The candidates should exhibit the ability to multitask and manage time effectively
Responsibilities:
Customer Relationship Representatives:
- The candidates should be able to respond to a wide range of telephone inquiries from Canadian Tire Bank card members, while driving an exceptional customer experience
- The candidates should be able to offer products and services to our customers, solidifying their relationship with us, and driving sales and business goals
Corporate Roadside Assistance Representative:
- The candidates should be able to respond to a wide variety of requests from Canadian Tire Roadside Assistance, Home Services, and Drivers Academy customers, such as dispatching a service provider to provide roadside assistance, general inquiries on membership benefits/product features, enrollment, etc., which ultimately will build loyalty to the Canadian Tire brand
Digital Customer Service Representatives:
- The candidates should be able to support ecommerce customers with their inquiries for CT Online, Spot-check, Atmosphere, Mark’s Pro-Hockey Life, and National Sports
- The candidates should be able to support our Triangle Rewards program
- The candidates should be able to communicate with customers over the phone and through emails
- The candidates should be able to support ecommerce order reviews
How to apply:
If the position is fit for you and the basic requirements are fulfilled then you can now apply directly to the employer (along with your resume) through the below-mentioned details.
We thank all the applicants for showing their interest and trust in us, however, only the most eligible candidates will be selected and conducted for further procedure directly from employers, in between no charges/fees or original documents will be asked from any applicant. All the best!