Concierge
Air Canada’s Airport Operations Department based in Vancouver, BC is inviting applications from suitable candidates for the position of Concierge. Air Canada’s Airport Operations Department ensures efficient ground handling across its airport network. It manages passenger check-in, baggage handling, gate operations, and aircraft turnaround. It ensures seamless travel experiences. The department leverages technology and process improvements to enhance efficiency and reliability. The candidates selected for the vacancy will be required to start the work as soon as possible.
Also hiring: Administration officer
Job Description:
Employer Name: Air Canada
Department: Airport Operations
Branch:Â Airports North AmericaÂ
Position: Concierge
No of Vacancies: 3
Salary: $17.40 hourly
Employment Type: Full time
Job Category: Unionized (UNIFOR)
Location: Vancouver, BC, Canada
Job ID: 36170
Requirements:
Languages: Candidates must have knowledge of the English Language
Education: Candidates need standard educational qualifications such as a Secondary (high) school graduation certificate or equivalent experience
Experience: Candidates should have considerable experience in the relevant field
Physical Requirements:
- The candidates should be available for flexible schedules, including some positions with day, evening, and weekend shifts of 9-24 hours per week
- The candidates should be able to work day shifts, with some positions offering up to 35 hours per week, subject to seasonal programming demands
Responsibilities:
- The candidates should be able to ease the airport experience for premium customers by providing exceptional concierge services
- The candidates should be able to assist premium customers at all touchpoints, including check-in, the Air Canada Signature Suite, and personal service areas
- The candidates should be able to deliver a high level of service modeled after five-star hotel concierge standards
- The candidates should be able to manage a variety of daily duties, including rebooking flights, responding to office emails and phone calls, and resolving customer complaints
- The candidates should be able to provide a helpful, proactive, and professional approach, ensuring all customer requests are followed through
- The candidates should be able to create a welcoming atmosphere for premium customers by ensuring their needs are met with efficiency and a positive attitude
- The candidates should be able to embody the philosophy of “If it’s possible, consider it done” to enhance the customer experience
How to apply:
If the position is fit for you and the basic requirements are fulfilled then you can now apply directly to the employer (along with your resume) through the below-mentioned details.
We thank all the applicants for showing their interest and trust in us, however, only the most eligible candidates will be selected and conducted for further procedure directly from employers, in between no charges/fees or original documents will be asked from any applicant. All the best!