Customer service representative – call centre
Inspire Direct Marketing, Inc based in St. Catharines, ON is inviting applications from suitable candidates for the position of Customer service representative – call centre. Inspire Direct Marketing, Inc is a leading provider of targeted marketing solutions. Specializing in direct mail campaigns, digital marketing, and strategic consulting, Inspire Direct Marketing helps businesses maximize their reach and ROI. With innovative data-driven strategies and a client-centric approach, they deliver customized marketing solutions to drive engagement and conversions. The candidates selected for the vacancy will be required to start the work as soon as possible.
Also hiring: HR Business partner
Job Description:
Employer Name: Inspire Direct Marketing, Inc
Position: Customer service representative – call centre
No of Vacancies: 8
Salary: $20.00 to $24.00 hourly (To be negotiated) for 40 hours per week
Employment Type: Permanent employment Full time – Virtual job
Location: St. Catharines, ON
Shifts: Day, Evening, Shift, 13:00 to 22:00
Requirements:
Languages:Â Candidates must have knowledge of the English Language
Education: Candidates need standard educational qualifications such as a Secondary (high) school graduation certificate or equivalent experience
Experience: Candidates should have experience of 2 to less than 3 years
Type of experience: Call centre experience
Computer and technology knowledge: Internet
Own tools/equipment: Computer and internet access
Physical Requirements:
- The candidates should have attention to detail and be capable of performing repetitive tasks, even in a fast-paced environment
Other Requirements:
- The candidates should demonstrate punctuality and possess efficient interpersonal skills, excel in oral and written communication, and be organized and reliable team players
- The candidates should have a strong focus on client satisfaction, excel in oral and written communication, be flexible, and demonstrate honesty
Candidate Status:
- Candidate must be a Canadian Citizen or temporary or permanent resident of Canada
- Candidate must have legal authorization (Work Permit) to work in Canada
- If Candidates are unable to fulfill above mentioned requirements, don’t apply for the position
Responsibilities:
- The candidates should be able to answer inquiries, provide information to customers, explain the type and cost of services offered, and sell merchandise
- The candidates should be able to obtain and examine all relevant information to assess client feedback, inquiries, and complaints in the delivery of meaningful information and services, receive, and log complaints
Benefits:
- The candidates will get dental plan, health care plan, vision care benefits, bonus, group insurance benefits, life insurance, learning/training paid by employer, and paid time off (volunteering or personal days), and team building opportunities
How to apply:
If the position is fit for you and the basic requirements are fulfilled then you can now apply directly to the employer (along with your Resume) through the below-mentioned details
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We thank all the applicants for showing their interest and trust in us, however, only the most eligible candidates will be selected and conducted for further procedure directly from employers, in between no charges/fees or original documents will be asked from any applicant. All the best!