Financial Services Representative II, TB Outbound
CIBC based in Vancouver, BC is inviting applications from suitable candidates for the position of Financial Services Representative II, TB Outbound. CIBC is part of one of Canada’s leading financial institutions. This branch provides a comprehensive suite of banking services, including personal and commercial banking, wealth management, and investment solutions. CIBC in Vancouver serves a diverse clientele, offering tailored financial advice, mortgage solutions, credit cards, and small business support. Known for its customer-focused approach, CIBC aims to help clients achieve their financial goals through innovative banking products and services. The candidates selected for the vacancy will be required to start the work as soon as possible.
Job Description:
Employer Name: CIBC
Position: Financial Services Representative II, TB Outbound
No of Vacancies: 1
Salary: Salary is not mentioned, $15.00-$20.00 hourly estimated salary
Employment Type: Temporary (Fixed Term)
Location: Vancouver, BC, CA
Job Location: Vancouver-400 Burrard 5th
Schedule: Full time
Weekly Hours: 37.5
Requisition ID/Job ID: 2410052
Requirements:
Languages: Candidates must have knowledge of the English Language
Education: Candidates need standard educational qualifications such as a Secondary (high) school graduation certificate or equivalent experience
Experience: Candidates don’t need experience although having experience is an asset
Other Requirements:
- The candidates should put clients first, engaging with purpose to find the right solutions and going the extra mile because it’s the right thing to do
- The candidates should love to learn, be passionate about growing their knowledge, and understand that there is no limit to what they can achieve
- The candidates should be goal-oriented, motivated by accomplishing their goals, and delivering their best to make a difference
- The candidates should act like owners, thriving when empowered to take the lead, go above and beyond, and deliver results
- The candidates should engage with both heart and mind, caring about people, understanding different perspectives, and listening to and learning from the experiences of others
- The candidates should value bringing their real selves to work and living by our values of trust, teamwork, and accountability
- The candidates should have experience with bank products
- The candidates should have experience working in a call center environment
- The candidates should possess strong client relationship management skills
- The candidates should have excellent communication skills
- The candidates should have knowledge of financial products
- The candidates should be capable of making outbound calls effectively
- The candidates should be able to work collaboratively with others
Responsibilities:
- The candidates should be able to focus on each client experience and connect on a personal level to make every interaction meaningful, listening, asking questions, and putting themselves in the client’s shoes to find the right solutions every time
- The candidates should be able to connect clients with the right financial solutions, proactively suggesting products that will help them achieve their financial goals, and work with their team to ensure clients are connected to the right people and opportunities
- The candidates should be able to be an expert in CIBC’s comprehensive financial product offerings, keeping up to date with both new and existing solutions, and maintaining an ongoing learning mindset
- The candidates should be able to easily navigate and focus on multiple software applications and dual monitors
Benefits:
- The candidate will have access to banking benefits
- The candidate will be part of a benefits program
- The candidate will be enrolled in a defined benefit pension plan
- The candidate will have the opportunity to participate in an employee share purchase plan
- The candidate will receive a vacation offering
- The candidate will have access to wellbeing support
- The candidate will benefit from MomentMakers, our social, points-based recognition program
How to apply:
If the position is fit for you and the basic requirements are fulfilled then you can now apply directly to the employer (along with your resume) through the below-mentioned details.
We thank all the applicants for showing their interest and trust in us, however, only the most eligible candidates will be selected and conducted for further procedure directly from employers, in between no charges/fees or original documents will be asked from any applicant. All the best!