Office support clerk III

City of Vancouver’s Engineering Services Department is inviting applications from suitable candidates for the position of Office support clerk III. City of Vancouver’s Engineering Services Department focuses on advancing the city’s infrastructure and public spaces. It provides services in urban planning, transportation engineering, and infrastructure maintenance. The department ensures sustainable development and quality of life through effective management and innovation. It shapes Vancouver’s urban landscape and promotes eco-friendly practices. The candidates selected for the vacancy will be required to start the work as soon as possible.

Also hiring: Brand Management or Account Executive Internship/Co-op

Job Description:

Employer Name: City of Vancouver
Department: Engineering Services
Position: Office support clerk III
No of Vacancies: 3
Salary: $29.20 – $34.30 hourly
Employment Type: Temporary/Full Time
Unit: 1300
Affiliation: CUPE 15 Non Pks
Location: Vancouver, BC
Requisition ID: 42362

Requirements:

Languages: Candidates must have knowledge of the English Language
Education: Candidates should have completed Grade 12
Experience: Candidates should have considerable experience in the relevant field

Physical Requirements:

• The candidates should have the ability to deal effectively with the public and other staff by providing information and assistance, which may involve making decisions requiring explanation of applicable rules and regulations
• The candidates should have skill in typing (keyboarding) rapidly and accurately, including numerically
• The candidates should have the ability to collaborate with a team and contribute to the completion of a large volume of work
• The candidates should have the ability to prioritize and organize work, handle multiple assignments, and meet deadlines
• The candidates should have the ability to work independently and take action in solving problems while exhibiting sound judgment, particularly when dispatching safety-sensitive cases

Other Requirements:

• The candidates should have including or supplemented by courses in commercial subjects, typing, Excel, word processing, and related experience, or have an equivalent combination of training and experience
• The candidates should have experience working in an environment where similar types of work are performed
• The candidates should have experience processing a large volume of work with sustained accuracy and speed while handling considerable interruptions
• The candidates should have thorough knowledge of business English, grammar, spelling, punctuation, and arithmetic
• The candidates should have considerable knowledge of methods, procedures, practices, standards, equipment, and materials for capital and maintenance work of the Streets Operations Branch
• The candidates should have sound knowledge of departmental and other policies, regulations, rules, procedures, and practices that relate to the position or govern worksite activities and employee behavior
• The candidates should have sound knowledge of branch operations, responsibilities, and activities and proficient in software programs including Hansen, Microsoft Office (Outlook, Word, Excel, Teams), VanMap, VanDocs, and SAP
• The candidates should have the ability to communicate effectively both orally and in writing and to prepare non-routine reports, correspondence, and memoranda related to the work
• The candidates should have good skills in organizing, paying attention to detail, and prioritizing work to meet deadlines

Responsibilities:

• The candidates should be able to provide support to Streets, including handling general public inquiries through 311 regarding paving, concrete, and street-related issues
• The candidates should be able to create and update service requests, work orders, and assets for maintenance and construction work programs related to Streets in an accurate and timely manner
• The candidates should be able to create Hansen work orders, networks, and maintenance schedules for construction and maintenance in accordance with branch protocols
• The candidates should be able to file Street cuts and Hansen work slips daily and backfill the BC One Office Support Clerk role using Van Map and Archaeology Site Maps
• The candidates should be able to review completed work slips, service requests, and material issue records daily for accurate information, including analyzing data submitted by crews and taking remedial action when required by Superintendents or Crew Foreman
• The candidates should be able to prepare and run various reports related to expenditures, unit rate costs, work accomplishments, and work and call volume and research customer service, business, and operations situations to provide accurate and timely information to crews, Superintendents, other City staff, and the public
• The candidates should be able to monitor computer systems and phones for events and requests, and liaise between 311, customers, Streets, and other City Departments to resolve issues
• The candidates should be able to assist with identifying, documenting, and implementing work process improvements, standardized forms, and manuals
• The candidates should be able to assist and train other staff to perform the role and assist with backfill and backlog support to other clerical positions

How to apply:

If the position is fit for you and the basic requirements are fulfilled then you can now apply directly to the employer (along with your resume) through the below-mentioned details.

Apply Online

 

 

 

We thank all the applicants for showing their interest and trust in us, however, only the most eligible candidates will be selected and conducted for further procedure directly from employers, in between no charges/fees or original documents will be asked from any applicant. All the best!

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