Systems specialist
Government of Yukon’s Highways and Public Works Department based in Whitehorse, YT is inviting applications from suitable candidates for the position of Systems specialist. Government of Yukon’s Highways and Public Works Department manages infrastructure and public services in Yukon. It oversee road maintenance, construction projects, and facility management to ensure community safety and connectivity. Emphasizing sustainable development, it integrate environmental stewardship into their infrastructure planning. It aim to deliver efficient services and support Yukon’s economic growth and environmental goals. The candidates selected for the vacancy will be required to start the work as soon as possible.
Job Description:
Employer Name: Government of Yukon
Department: Highways and Public Works
Division: ICT Technology Infrastructure
Position: Systems specialist
No of Vacancies: 3
Salary: $89704.00 – $104043.00 yearly
Employment Type: Permanent/Full time
Classification: ST15
Union: YEU
Location: Whitehorse, YT
Shift: 75 Hours Bi-weekly
Days Off: Saturday/Sunday
Job ID: 52944
Requirements:
Languages: Candidates must have knowledge of the English Language
Education: Candidates should have completion of university degree in Computer Science or Information Technology
Experience: Candidates should have experience in contract management and project management
Physical Requirements:
- The candidates should demonstrate the ability to think strategically and a track record of taking action and achieving results
Other Requirements:
- The candidates should have experience with Windows or Unix servers in a virtualized environment
- The candidates should possess experience with MS Teams Voice, including configuration, administration, and troubleshooting
- The candidates should demonstrate experience with Teams certified phones and SIP phones, including setup, integration, and support
- The candidates should have considerable Tier 2 customer support experience and familiarity with service management standards such as ITIL
- The candidates should have professional qualifications CNA, MS-700: Managing Microsoft Teams, MS-720 Microsoft Teams Voice Engineer and a valid Yukon Class 5 driver’s licence
- The candidates should demonstrate a strong client focus in their work approach and possess influencing skills to effectively work with others
Responsibilities:
- The candidates should be able to provide senior technical expertise for a broad range of mission-critical corporate services, including enterprise application support across global locations and throughout the Yukon
- The candidates should be able to ensure efficient client operations across government entities, enabling effective remote work capabilities
- The candidates should be able to lead infrastructure improvement projects, contributing to the implementation and enhancement of essential systems
- The candidates should be able to collaborate with various departments to gather requirements for VoIP phone deployment and user provisioning
- The candidates should be able to configure voice VLANs on network switches to optimize VoIP performance and ensure seamless operations
- The candidates should be able to deploy VoIP phones, ensuring they are configured correctly and operational for users
- The candidates should be able to collaborate with third-party support teams to troubleshoot complex VoIP issues and ensure timely resolution
- The candidates should be able to design and configure auto attendants and call queues to support business units’ communication
- The candidates should be able to provide ongoing support and maintenance for VoIP systems, ensuring high availability and reliability
- The candidates should be able to participate in regular meetings to prioritize tasks, review project progress, and maintain effective communication across the organization
Benefits:
- The candidates will get dental plan, extended health care plan, long-term disability insurance, travel insurance, Public Service Pension Plan and Supplementary Death Benefit
How to apply:
If the position is fit for you and the basic requirements are fulfilled then you can now apply directly to the employer (along with your resume) through the below-mentioned details.
We thank all the applicants for showing their interest and trust in us, however, only the most eligible candidates will be selected and conducted for further procedure directly from employers, in between no charges/fees or original documents will be asked from any applicant. All the best!