Retail store
Starbucks Coffee Canada Inc’ Retail store department based in Edmonton, AB is inviting applications from suitable candidates for the position of Shift supervisor. Starbucks Coffee Canada Inc’s Retail store department offers a welcoming coffeehouse experience, serving premium coffee blends and delectable pastries. With a commitment to community and sustainability, Starbucks thrives by providing diverse beverages and fostering customer loyalty. Its strategic locations and emphasis on quality have established Starbucks as a leading name in the Canadian coffee market. The candidates selected for the vacancy will be required to start the work as soon as possible.
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Job Description:
Employer Name: Starbucks Coffee Canada Inc
Department: Retail store
Position: Shift supervisor – store
No of Vacancies: 3
Salary: $21.10 hourly
Employment Type: Full time
Location: 17010 107 Ave NW, Edmonton, AB T5S 1L8, Canada
Job ID: 240047403
Requirements:
Languages: Candidates must have knowledge of the English Language
Education: Candidates don’t need standard educational qualifications
Experience: Candidates should have customer service experience in a retail or restaurant environment
Physical Requirements:
- The candidates should have the ability to work as part of a team
Other Requirements:
- The candidates should demonstrate the ability to direct the work of others
- The candidates should have the ability to learn quickly
- The candidates should possess effective oral communication skills
- The candidates should have knowledge of the retail environment
- The candidates should demonstrate strong interpersonal skills
- The candidates should be able to communicate information to the manager so that the team can respond as necessary to create the Third Place environment during each shift
Responsibilities:
- The candidates should be able to maintain a calm demeanor during periods of high volume or unusual events to keep the store operating to standard and to set a positive example for the shift team
- The candidates should be able to anticipate customer and store needs by constantly evaluating the environment and customers for cues and with integrity, honesty and knowledge that promote the culture, values, and mission of Starbucks
- The candidates should be able to provide feedback to the store manager on partner performance and with new partner training by positively reinforcing successful performance and giving respectful and encouraging coaching
- The candidates should be able to contribute to a positive team environment by recognizing alarms or changes in partner morale and performance and communicating them to the store manager and to follow health, safety, and sanitation guidelines for all products
- The candidates should be able to create a positive learning environment by providing clear, specific, timely, and respectful coaching and feedback to partners on shift to ensure operational excellence and to improve partner performance
- The candidates should be able to execute store operations during scheduled shifts, including organizing opening, closing duties and positive relationships with the shift team by understanding and addressing individual motivation, concerns and accordance with Starbucks guiding principles
- The candidates should be able to follow Starbucks operational policies and procedures, including those for cash handling and safety and security, to ensure the safety of all partners and operational tools to achieve operational excellence during the shift
- The candidates should be able to follow up with baristas during the shift to ensure the delivery of legendary customer service for all customers and  follow all cash management and cash register policies and ensure proper cash management practices are followed by the shift team
- The candidates should be able to provide quality beverages, whole bean, and food products consistently for all customers by adhering to all recipe and presentation standards and discover, respond to customer and regular and consistent attendance and punctuality
- The candidates should be able to recognize and reinforce individual and team accomplishments by using existing organizational tools and by collaborating with the store manager to find new, creative, effective methods of recognition and deliver legendary customer service to all customers by acting with a customer comes first attitude and connecting with the customer
Benefits:
- The candidates will get extended Health, dental, life insurance, future savings plan and stock investment plan (SIP)
How to apply:
If the position is fit for you and the basic requirements are fulfilled then you can now apply directly to the employer (along with your resume) through the below-mentioned details.
We thank all the applicants for showing their interest and trust in us, however, only the most eligible candidates will be selected and conducted for further procedure directly from employers, in between no charges/fees or original documents will be asked from any applicant. All the best!