Manager, LRT operations

City of Edmonton’s Edmonton Transit Service is inviting applications from suitable candidates for the position of Manager, LRT operations. City of Edmonton’s Edmonton Transit Service oversees public transportation operations, including bus and LRT services. It ensures efficient and accessible transit options for residents and visitors. Positioned as a crucial department, it fosters urban mobility, reduces congestion, and supports sustainable transportation solutions, contributing to Edmonton’s connectivity and quality of life. The candidates selected for the vacancy will be required to start the work as soon as possible.

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Job Description:

Employer Name: City of Edmonton
Department: Edmonton Transit Service
Position: Manager, LRT operations
No of Vacancies: 1
Salary: $99242.00 – $141775.00 Annually
Employment Type: Permanent/Full time
Union: Management
Location: 13310 50a St NW, Edmonton, AB T5A 4P6, Canada
Shift: 36.9 hours per week, Monday – Friday
Job ID: 48989

Requirements:

Languages: Candidates must have knowledge of the English Language
Education: Candidates should have educational qualifications such as a Secondary (high) school graduation certificate or equivalent experience
Experience: Candidates should have experience working in a leadership role in a unionized environment

Other Requirements:

• The candidates should have knowledge, training, and/or education in Business Administration or a related discipline and have leadership experience in transit operations or other transit-related roles
• The candidates should possess knowledge of light rail transit operations, including basic train operating rules, and a strong understanding of the movement of transit riders by train and have experience working in a leadership role in a unionized environment
• The candidates should demonstrate the ability to work with a high degree of independent judgment and have the ability to anticipate and adapt to changing priorities, maintain resilience in times of uncertainty, and effectively work and lead in change management
• The candidates should hold a valid Class 5 Driver’s permit and should be able to lead and motivate teams while building a healthy, respectful, and inclusive workplace environment that enables staff to reach their potential and strengthens organizational capacity
• The candidates should operate as strategically agile leaders, able to anticipate business opportunities and influence enterprise-wide policy planning and initiatives and able to build new and foster existing partnerships with community organizations, business partners, external agencies, and internal branches
• The candidates should foster an environment that results in efficient, effective, and innovative service delivery and able to influence initiatives without positional authority
• The candidates should demonstrate service excellence, embracing diversity, and promoting inclusiveness and demonstrate alignment with the Cultural Commitments of Safe, Helpful, Accountable, Integrated, and Excellent, fostering an environment for others to do the same
• The candidates should demonstrate the foundational competencies, key behaviors, and attributes of the City’s six leadership competencies: Courage, Inclusivity, Values-Based Influencer, Collaborative Networker, Systems Thinker, and Creative Innovator

Responsibilities:

• The candidates should be able to report to the Director of LRT Operations & Maintenance and be directly responsible for the safe and reliable operation of Capital and Metro line LRT Service and able to manage high floor LRT service levels and implement service level adjustments based on changing transit ridership demands
• The candidates should be able to oversee daily operations of LRT service, including managing the LRT Control Centre and able to provide oversight and direction to LRT Superintendents and Controllers, fostering positive employee engagement and a culture of safety
• The candidates should be able to set operational standards for how high floor LRT service is delivered and managed, outlining standard operating procedures and developing communications to manage a variety of scenarios and incidents
• The candidates should be able to lead, exemplify, and establish the desired culture throughout the Unit, aligned with the City’s Cultural Commitments and Leadership Competencies, ensuring these are translated and inherent in the unit’s leadership, culture, processes, and practices
• The candidates should be able to develop and maintain a positive workplace culture for a team of approximately 140 staff that include front line leadership, LRT Control Centre Staff, and LRT Operators and able to actively participate in LRT Operator recruitment and retention activities to maintain staffing levels of LRT Operators to meet service levels
• The candidates should be able to be accountable for authorizing major LRT service disruptions caused by planned maintenance and Capital renewal work and able to continually review LRT service levels, including frequency and train lengths, to ensure the right level of service is being applied
• The candidates should be able to monitor passenger count data to model when growth light rail vehicles will be required to meet increasing transit ridership demands and able to support ongoing LRT expansion projects and be the lead representative for LRT Operations; prepare related briefings and advice for senior leadership
• The candidates should be able to manage operational budget, including monthly financial performance reporting submissions and able to steward and champion the implementation of all aspects of the City’s Occupational Health and Safety Program
• The candidates should be able to maintain the internal knowledge base of industry best practices and standards, along with the responsibility of translating the knowledge to the team and ensuring the team applies the best practices and standards appropriately
• The candidates should be able to ensure the effectiveness and continual improvement of service delivery through the development of comprehensive key performance indicators and accurate and transparent reporting
• The candidates should be able to build strong relationships with business partners to develop new and improved methods of project planning and delivery

How to apply:

If the position is fit for you and the basic requirements are fulfilled then you can now apply directly to the employer (along with your resume) through the below-mentioned details.

Apply Online