Customer learning lead, Cloud learning services

Google based in Toronto, ON is inviting applications from suitable candidates for the position of Customer learning lead, Cloud learning services. Google is a global tech giant specializing in internet-based products and services, including search, advertising, cloud solutions, and hardware. It provides tools like Google Search, YouTube, and Google Maps, enhancing digital engagement worldwide. Operating with a focus on innovation, Google empowers users and businesses with accessible information and advanced connectivity solutions. The candidates selected for the vacancy will be required to start the work as soon as possible.

Also hiring: Senior software engineer (Remote Job/Work from Home)

Job Description:

Employer Name: Google
Position: Customer learning lead, Cloud learning services
No of Vacancies: 3
Salary: Salary is not mentioned, $18.00 – $22.00 hourly estimated salary
Employment Type: Full time
Location: Toronto, ON, Canada

Requirements:

Languages: Candidates must have knowledge of the French and English Language
Education: Candidates should have completion of Bachelor’s degree
Experience: Candidates should have 3 years of experience in training, sales, client management or in a professional services role interfacing with CxO levels

Physical Requirements:

• The candidates should be able to manage agreements effectively across developers, sales, support, professional services, and distributed teams

Other Requirements:

• The candidates should have experience in client management or a professional services role, with the ability to drive customer digital transformations using cloud-based solutions, including IaaS and PaaS
• The candidates should possess a minimum of 5 years of experience navigating complex customer organizational structures, developing and selling service solutions, and ensuring on-time delivery
• The candidates should have experience in writing and discussing agreement and proposal documents for professional services engagements
• The candidates should be knowledgeable in industry-standard financial concepts and metrics to support business decisions
• The candidates should have experience in account or project management in a customer-facing role, guiding enterprise customers through business or technology transformations
• The candidates should be fluent in both French and English to support clients effectively, particularly in the Quebec region

Responsibilities:

• The candidates should be able to build and lead a regional training strategy for campaigns, learners, business, and bookings
• The candidates should be able to manage the learning services business process and forecasting, taking customer use cases from lead through to delivery and utilization of sold learning packages
• The candidates should be able to collaborate with Sales and Customer Developers to capture customer use cases and requirements, develop a training strategy for individual accounts, and act as the primary point of contact for training
• The candidates should be able to work with external Google Cloud Platform (GCP) authorized training partners in a presales capacity as needed, building trusted relationships with customers early in the business cycle of large agreements

Benefits:

• The candidates will get medical, dental, and vision insurance for employees and dependents and Employee assistance programs focused on mental health

How to apply:

If the position is fit for you and the basic requirements are fulfilled then you can now apply directly to the employer (along with your resume) through the below-mentioned details.

Apply Online